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Library Research Guide for BADM 370 Marketing

CONTENTS:
INTRODUCTION  |  LOGGING IN  |  HOW TO USE THIS GUIDE  |  RESEARCH GUIDE  



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Library Research Guide for BADM 370 Marketing

bullet point  Before using the Guide, READ:  "Introduction",   "Logging In",   and   "How to Use the Guide Successfully"

Research: INDUSTRY   |  COMPANY   DEMOGRAPHICS & PSYCHOGRAPHICS

 

 

INDUSTRY

WHERE TO START INDUSTRY RESEARCH >>> Get lots of information in a single source by first finding an "industry profile." Start with A.1.a.1) below.  Then fill in gaps by using additional sources of industry information.

 

Information Needed

Source

Path/Instructions

 

 

A.  INDUSTRY

 
checkmark symbol identifies this resource as a best starting point=  a good starting point in the category
access restricted to DSU students,faculty,staff = login required

 

 

A1.  description; industry profile

A.1.a.  Business Source Premier (database)access restricted to DSU students,faculty,staff checkmark symbol identifies this resource as a best starting point

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A.1.b. U.S. Census Bureau (www.census.gov)

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 A.1.c. North American Industry Classification System (NAICS)

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checkmark symbol identifies this resource as a best starting point A.1.a.1) Use the “Database Quicklinks” dropdown menu (at the top of this web page in the upper right corner) to connect to Business Source Premier.
To find an industry profile, click on "Search options" right below the search box. In the Publication Type dropdown menu, select “industry profile.”  Then enter search terms in search box that describe the industry and click the Search button.

To see an example, watch the video: "Find an Industry Profile Using Business Source Premier."icon to link to video (length: 6min56sec)

 

A.1.b.1)  Go to http://www.census.gov/econ/www/index.html and find the "Industry Statistics Sampler" search box about halfway down the screen on the far right side.  Use the Industry Statistics Sampler search box to search by NAICS code or by words describing industry. Click on links to get to data.

To see an example, watch the video: "Find Industry Data Using Industry Statistics Sampler at U.S. Census Bureau."
 
icon to link to video (length: 7min27sec)

 

A.1.c.1) Go to  http://www.census.gov/econ/www/index.html and find the "Industry Statistics Sampler" search box about halfway down the screen on the far right side.  Use the Industry Statistics Sampler search box to search for words describing industry. Results will show the NAICS codes.

 

 

A.2.  news

A.2.a. Business Source Premier (database)access restricted to DSU students,faculty,staff

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 A.2.b. LexisNexis Academic (database)access restricted to DSU students,faculty,staff

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A.2.a.1) Use the “Database Quicklinks” dropdown menu (at the top of this web page in the upper right corner) to connect to Business Source Premier. Enter terms that describe the industry. Select category at the top of the search results that will include news (for example, Trade Publications, Magazines, Newspapers, Product Reviews)

 

 A.2.b.1) Use the "Database Quicklinks" dropdown menu in the upper right corner of this page to select Lexis Nexis Academic.
Select “Sources” tab; choose to search sources “By” Industry. In area 2, “Filter” by country to United States.  In area 3, click on appropriate industry; click beside all items listed and then click the red “OK-Continue” button. Enter search terms in search box.

 

A.3.  ranking

A.3.a. Business Source Premier (database)access restricted to DSU students,faculty,staff

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 A.3.b. Business Rankings Annual (print volume in Library REFERENCE HG4050 .B88)

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A.3.c. Market Share Reporter (print volume in Library REFERENCE HF5410 .M35)

 

A.3.a.1)  See A.1.a.1) above to find Industry Profile. Within report, look for market share and competitors sections of industry profiles.


A.3.b.1) Examples of content in this source may be seen in Business Rankings Example (Word file).  Distance students may use the Ask a Librarian link to request a copy of business rankings in Business Rankings Annual --for the specific industry or company being researched.

 

A.3.c.1) Examples of content in this source may be seen in Market Share Reporter Example (Word file). Distance students may use the Ask a Librarian link to request a copy of Market Share Reporter pages -- for the specific industry or company being researched.

 

A.4.  investing

A.4.a. Business Source Premier (database)access restricted to DSU students,faculty,staff

A.4.a.1)    See A.1.a.1) above to find Industry Profile . Within report, look for forecasts regarding market share, etc. 

A.4.a.2)  Use the "Database Quicklinks" dropdown menu in the upper right corner of the library home page or this page to go to Business Source Premier.
In the search box, combine the name of the industry with investing or investment.

For example, type:

"soft drinks" and industry and invest*



Go directly to: INDUSTRY SOURCES  |  COMPANY SOURCES  DEMOGRAPHIC & PSYCHOGRAPHIC SOURCES


COMPANY

WHERE TO START COMPANY RESEARCH >>> Get lots of information in a single source by first finding a "company profile." Start with B.2.a.1) below.  Then fill in gaps by using additional sources of company information.

 

Information Needed

Source

Path/Instructions

 

B. COMPANY

 
checkmark symbol identifies this resource as a best starting point=  a good starting point in the category
access restricted to DSU students,faculty,staff = login required

 

 

 B.1. address, NAICS codes, description

B.1.a. Business Source Premier (database)access restricted to DSU students,faculty,staff

 B.1.a.1) At top of search page, click on “Company Profiles” and then search for the company name in the Browse search box. Click on company name link.   

 

B.2.  history, CEO, brands/products, company profile

B.2.a. Business Source Premier (database)access restricted to DSU students,faculty,staff checkmark symbol identifies this resource as a best starting point

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B.2.b. LexisNexis Academic (database)access restricted to DSU students,faculty,staff

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 B.2.c. Gale Virtual Reference (database)access restricted to DSU students,faculty,staff

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checkmark symbol identifies this resource as a best starting point B.2.a.1) At top of search page, click on "Company Profiles" and then search for the company name in the Browse search box.  Click the link to the “Datamonitor Report.

To see an example, watch the video: "Find a Company Profile using Business Source Premier and Lexis Nexis Academic"
icon to link to video(length: 8min46sec)


 B.2.b.
1) In Lexis Nexis Academic, click on the “Business” link at the top of the search window to get to "Company Dossier" search. Search for company name or ticker symbol.

To see an example, watch the video: "Find a Company Profile using Business Source Premier and Lexis Nexis Academic"
icon to link to video(length: 8min46sec)

 

B.2.c.1) For history, search for company name (works for some major companies)

To see an example, watch the video: "Find Company Information Using Gale Virtual Reference Library."
icon to link to video(length: 4min25sec)

 

 

B.3.  financials

B.3.a. LexisNexis Academic (database)access restricted to DSU students,faculty,staff

B.3.b. Edgar Company Search (Securities & Exchange Commission) http://www.sec.gov/edgar/searchedgar/
companysearch.html

B.3.a.1)  See B.2.b.1) and B.2.b.2) above.

 B.3.b.1)  Search for company name or ticker symbol; select correct company; then look at reports 10K, 10Q, and others.

To see an example, watch the video: "Find Company Information Using SEC's Edgar Database."
icon to link to video (length: 8min19sec)

 

B.4.  news

B.4.a. Business Source Premier (database)access restricted to DSU students,faculty,staff

 

 

 

 

 

 

 

 

 

B.4.b. LexisNexis Academic (database)access restricted to DSU students,faculty,staff

 

B.4.a.1) Type a company name into the search box and click search. On the results screen, look on the left side of the screen in the "Narrow results by" area and click on the "Company" category. Then click on the name of the company if found within that category. The items found will provide news about the company in magazines and other publications.

To see an example, watch the video: "Find Company News Using Business Source Premier."
icon to link to video (length: 2min15sec)

B.4.a.2) Additional information may be found with the following method. At top of search page, click on “Company Profiles” and then search for the company name in the Browse search box. Click on company name link. At the top of the company window, click on the link “Search Periodicals and other sources for: [company]”

 

B.4.b.1) Click on the “Business” link at the top of the search window to get to Company Dossier search. Search for company name or ticker symbol.  In left navigation bar, explore the “In the News” links.

 



Go directly to: INDUSTRY SOURCES  |  COMPANY SOURCES  DEMOGRAPHIC & PSYCHOGRAPHIC SOURCES


DEMOGRAPHIC & PSYCHOGRAPHIC

 

Information Needed

Source

Path/Instructions

 

 

C.  DEMOGRAPHIC  & PSYCHOGRAPHIC

 
online sources
  
access restricted to DSU students,faculty,staff = login required
checkmark symbol identifies this resource as a best starting point=  a good starting point in the category

 

 

C.1.  primary customers for a product or product category – demographic data

 

 

 

 

 

 

 

 

 

 

 

 

C.1.a. Best Customers: Demographics of Consumer Demand, 5th edition. Ithaca, NY: New Strategist Publications, Inc., 2008.
 (Use DSU email  username & password  to login to this online book in pdf format access restricted to DSU students,faculty,staff checkmark symbol identifies this resource as a best starting point;  
and in print in Library with call number REFERENCE HC110.C6 B47)

“identifies which households spend the most on a product or service (the best customers) and which control the largest share of spending (the biggest customers).”

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 C.1.b.  Consumer Expenditure Survey, by U.S. Department of Labor, Bureau of Labor Statistics

online: http://www.bls.gov/cex/

“information on the buying habits of American consumers, including data on their expenditures, income, and consumer unit (families and single consumers) characteristics.” 

C.1.a.1) To see the full text of this source, link to Best Customers.  USE DSU EMAIL USERNAME & PASSWORD TO LOGIN TO THIS ONLINE BOOK IN PDF FORMAT.

Arranged by product category, this source provides demographic information on the “best customers” and the “biggest customers” of each product – by household income, type, race or hispanic origin, geographic region, and education.

To find your product category in the book, scan the “Table of Contents” beginning on page iv or use the “Index” beginning on page 752 .

Examples of content in this source may be seen in Best Customers images (Word file).

To see an example of using Best Customers, watch the video: "Best Customers"
link to video (length: 3min9sec)

 

C.1.b.1) On the Consumer Expenditure Survey home page, scroll down to “Featured CE Tables” and use the “Current Expenditure Tables” to discover spending patterns by age, income, education and other demographic variables. When you open one of the tables, scroll past the general consumer unit spending characteristics to get to spending on specific product categories such as food, transportation, apparel, etc.

To see an example of using this source, watch the video: "Consumer Expenditure Survey"
link to video
 (length: 5min11sec)

 

C.2.  All kinds of demographic data (age, income, ethnicity, geographic location, etc. )

 

C.2.a. U.S. Census Bureau

www.census.gov   -- see, especially, “American FactFinder”

 

 

C.2.a.1) Go to www.census.gov
There are various paths to demographic data on the Census Bureau website, such as the links in the middle of the page to "People & Households" or the link to "Subjects A-Z" in top border of the census homepage.

However, an efficient path to demographics is to go to the left navigation bar and click on "American Factfinder".

On the American Factfinder page, you can select a geographic area. In the Fast Access to Information area at the top of the page, enter a city name and state and click Go.

For example, imagine that you've been researching a product and have concluded that San Francisco would be a good place to market the product. To determine the size of your market, you need to know how many people of a certain age live there. So you search for San Francisco in American Factfinder and then select the city of San Francisco from the choices offered.

On the resulting screen, you find age information along with other social, economic, etc. characteristics. To get more age detail than what is on that screen, click on the "show more" link in the area that has ACS Demographic Estimates

 To see an example, watch the video: "U.S. Census Bureau"
link to video (length: 4min27sec)

 

 

C.3.  Articles on consumer attitudes and consumer behaviors -- psychographics

C.3.a. Business Source Premier (database)access restricted to DSU students,faculty,staff

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 C.3.b. ABI INFORM Complete (database)access restricted to DSU students,faculty,staff

 

C.3.a.1) Use the “Database Quicklinks” dropdown menu in the upper right corner of this page to select Business Source Premier.

Do searches that combine the idea of consumers (or marketing) with specific variables.  

For example, enter the search terms:

“asian american*” and consumer*

On the results screen, note that you can “Narrow Results by” one of the categories on the left side of the screen; so click on the “Subject” category and note that a subject is “Asian Americans as Consumers”. Click on that subject, and your results will be reduced to items focused on that topic.

 For example, enter the search terms:

teen* and marketing

On the results screen, on the left side “Narrow Results by”  the Subject category labeled “Teens –Attitudes”

To see an example of using this source, watch the video: "Finding Psychographic Information Using Business Source Premier (database)"
link to video (length: 7min20sec)

 


C3.
b.1) Use the “Database Quicklinks” dropdown menu in the upper right corner of this page to select ABI INFORM Complete.

Do searches that combine the idea of consumers (or marketing) with specific variables.  

For example, enter the search terms:

age and consumer*

At the top of the results screen look at suggested topics where you can click on such topics as “older people and consumer behavior”

Tabs at the top of the results let you limit the results just to scholarly articles, or just to magazines, trade publications, etc.

To see an example of using this source, watch the video: "Finding Psychographic Information Using ABI-INFORM Complete (database)"
link to video (length: 5min49sec)

 

 

Information Needed

Source

Path/Instructions

 

 

D.  DEMOGRAPHIC  & PSYCHOGRAPHIC

 

print sources in library

 

 

D.1.  Ethnicity --Demographic  and/or psychographic data (consumer profiles)

D.1.a. Who we are: Asians / by the New Strategist editors.   Ithaca, N.Y. : New Strategist Publications, Inc.

In print in Library: REFERENCE E184.A75 W48 2007

 D.1.b. Who we are: Blacks / by the New Strategist editors.   Ithaca, New York : New Strategist Publications, Inc. In print in Library:

REFERENCE E185.615 .W46 2007

 D.1.c. Racial and ethnic diversity :  Asians, Blacks, Hispanics, native Americans, and whites / by Cheryl Russell.  Ithaca, N.Y.: New Strategist Publications. In print in Library:

REFERENCE E184.A1 .R78 2002

 

 

 

D.2.  Age --Demographic  and/or psychographic data

D.2.a.  The baby boom: Americans born 1946 to 1964 / by Cheryl Russell.   Ithaca, N.Y. : New Strategist Publications.

REFERENCE HN60 .R84 2006

 D.2.b. Older Americans: a changing market / by the New Strategist editors.   Ithaca, N.Y. : New Strategist Publications.

REFERENCE HQ1064.U5 O64 2006

 D.2.c. Generation X: Americans born 1965 to 1976 / by the New Strategist editors.   Ithaca, N.Y. : New Strategist Publications.

REFERENCE HC110.C6 G46 2006

 D.2.d. The Millennials: Americans under age 25 / by the New Strategist editors.   Ithaca, N.Y. : New Strategist Publications. In print in Library: REFERENCE HC110.C6 M55 2001

 D.2.e. Wise up to teens: insights into marketing and advertising to teenagers / by Peter Zollo.   Ithaca, N.Y.: New Strategist Publications.

ASK AT FRONT DESK for COURSE RESERVES/WEINSTEIN  (when not on reserve may be found in MAIN COLLECTION HF5415.32 .Z65 1999)

 D.2.f. American generations: who they are, how they live, what they think / by Susan Mitchell. Ithaca, N.Y.: New Strategist Publications. In print in Library: REFERENCE  HC110.C6 M545 1998

 

 

 

D.3.  Income --Demographic  and/or psychographic data

D.3.a. American incomes : demographics of who has money / by the editors of New Strategist Publications. Ithaca, N.Y. : New Strategist.  In print in Library:

REFERENCE HC110.I5 O43 2007

 

 

 

D.4.  Geographic Location --Demographic  and/or psychographic data

D.4.a. Regional markets : the demographics of growth and decline / by Thomas G. Exter.   Ithaca, N.Y. : New Strategist Publications. In print in Library:

REFERENCE HA214 .E94 1999

 

 

 

D.5.  Primary customers for a product or product category – demographic data

 

D.5.a. Household spending : who spends how much on what.   Ithaca, N.Y. : New Strategist Publications. In print in Library: REFERENCE HC110.C6 O34 2007

 D.5.b. The American marketplace : demographics and spending patterns.  Ithaca, N.Y. : New Strategist Publications. In print in Library:

REFERENCE HA203 .A635 2007

 

 

 

INTRODUCTION

This guide is intended to help you successfully complete marketing research projects in BADM 370 and should be your starting point for research assignments in marketing.

Why use this guide? Because it provides specific paths to the  kinds of information you will need for the course and will help make your research process more effective and efficient. 

The sources suggested below are of high quality and are appropriate for college projects. Using all the sources will help you produce complete and credible assignments and projects.

Before starting research, you should be a aware of a few key library research principles.

  • The quality of your completed research projects will depend on the quality of the information sources you use. If you use unreliable sources, your reader cannot trust what you have written and your entire project is undermined.
  • The sources below are recommended. You may find additional sources, but be careful to evaluate them. For example, a company's website can provide valuable information, but the information can be assumed to be biased in favor of the company. Therefore, the company website cannot be the sole source for company information; additional sources will be needed.
  • WWhen evaluating information, pay attention to who is authoring the information (is the author an expert?), when it was written (be sure to update older sources with current information), whether it is biased in some way, and whether it is accurate. While there are valuable research sources on the Web, simply googling is inefficient for most marketing research assignments. [Should you wish to find more marketing research sources, see also: http://www.departments.dsu.edu/library/BADM370span lang="en-us">/marketresearch.htm]
  • Marketing research takes TIME. Some of the research requires using familiar databases in new, specialized ways. Some of the research requires using unfamiliar sources with complicated paths to the specific information you need. Give yourself plenty of time for research and for learning to use the sources in this guide.  Ultimately, they will save you time.
  • For help with research, don't hesitate to ask a librarian for advice. Use the Ask a Librarian link (at the top right corner of this web page or the library home page) and contact us using one of the methods provided there.

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LOGGING IN

Logging in.  Although a few sources in this guide are freely accessible on the Web, most of the sources needed for your marketing projects are subscription sources. That means the library pays for them and access is restricted to Dakota State University students, faculty and staff. When you link to a subscription source in the guide, you will be required to login using your Library ID and password. If you don't know your library ID/password or don't know how to use them, link to Library ID & password for more information about login. Subscription sources in the guide are marked with a access restricted to DSU students,faculty,staff symbol so you will know which sources require login

You WILL need the subscription library databases to successfully complete your marketing projects.

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HOW TO USE THIS GUIDE SUCCESSFULLY

  • Find the category of information you are seeking in the left column ("Information Needed") and, in the same column, locate the specific information content you need.

          For example,  if I am seeking a description and history of a company, I’ll scroll down the left column to find category B. for  “Company”.  Within that category, in the same column, I’ll look for the specific kind of information I need.  In B.2., I see “description, history, CEO, brands/products – which seems to be what I need.

  • Once you find the information needed in the first column, scan to the right to the "Source" column to identify the research database or other source to use in order to find the information.

          For example, in the Source column for B.2., I see three sources listed. I decide that I will use all three, to make sure that I don’t miss some key background on the company.

  • For each source listed in the Source column, I scan to the right to find instructions in the third column. This column, labeled "Path/Instructions" has specific instructions for getting to the information within the Source, including textual instructions and short instructional videos

          For example, To use the first source, a database called Business Source Premier, I scan to the right to the third column where I find instructions for the specific path to the information within that database. A link to a video showing how to find the information in Business Source Premier is also in that third column. I watch it before doing a search for the company I’m researching.

  • That’s it. Don’t flail and go on wild goose chases around the web. Use the guide.  And if you need help with research, use the Ask a Librarian link at the top of the page to email or IM us.
 

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