2008-2009
Faculty/Staff Handbook

Support Services

 

ATHLETICS
The Intercollegiate Athletic Department seeks to provide the student-athlete with a positive, quality experience. Athletics is a well-balanced department that strives for excellence in all sports. Student-athletes who participate have the opportunity to develop academically, socially, emotionally, and physically. 

BOOKSTORE (Trojan Center Bookstore)
The mission of the Trojan Center Bookstore is to enhance and support the educational processes of Dakota State University. The major function is to provide for the sale of new and used textbooks, full version academically priced software, school supplies, and other requirements in direct support of the academic programs of the University. Bookstore hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. Summer hours are from 7:30 a.m. to 4:30 p.m.

All academic and administrative offices may charge merchandise to their respective accounts. University Cards for charging to the proper accounts can be obtained from your department secretary. Charges are then transferred to the proper account monthly.

Each semester the Bookstore provides the on-line textbook ordering site address and password to all faculty members for placing their textbook requirements.  All textbook requests must be submitted on-line to ensure the information is received in the correct format.  Requests are made November 15 for the spring semester and April 15 for the summer and fall semesters. A book Buy-Back is held at the end of each semester during finals week. Books that are being used for the next semester (based on submitted orders from the instructors) will normally be purchased from the students at 1/2 of the new book retail price until the need is filled.

Faculty may purchase a "desk copy" from the Bookstore using a department card if they have not received their book from the publisher.  This "desk copy" must be returned in the condition it was received within 30 days for the amount to be credited back to the department card.

Other products and services available are a local author book section, postage stamps, a mail drop, and check cashing. If the Bookstore does not have a particular book, special orders can be placed. The Bookstore also carries a wide variety of insignia/university memorabilia.

For more detailed information regarding the above procedures, please refer to the DSU Policies 01-10-00 and 01-10-01. 

BUSINESS OFFICE  
The responsibility of the Business Office is to provide financial assistance and administrative services to all areas of Dakota State University consistent with the regulations and statutes of the State of South Dakota. 

Cash Handling A full and true accounting of all funds collected, including identification of the sources of such funds, will be maintained by DSU. The collecting department or unit is accountable for all funds from the point of collection until final deposit in an approved depository bank (either on- or off-campus).  More detail on management of cash funds is contained in DSU Policy 01-09-00.

Contracts All contracts or agreements involving DSU must be signed by the President or his designee and approved by the Board of Regents prior to implementation. All contracts must be reviewed for compliance with conflict of interest policies of the State (SDLC 5-23-14.2) and the Board of Regents (policy 5:3). The Business Office will maintain a copy of each contract or agreement and will bill, collect, and receipt all financial transactions involving the contracts. (For more detail, see DSU Policy #01-74-00 and BOR Policy 5:3.)

Food Purchases Purchase of food items for the purpose of hosting various constituents of DSU are guided by Board of Regents and State policies. The main hospitality account for the University is maintained by the President's Office, and requests to host various groups/activities should be routed through this office. Under no circumstances can state funds be used to purchase food items. In some instances, local and/or grant funds can be used for food purchases. For more detail, refer to DSU Policy 01-08-00, Food Purchases.

Grants Administration  The Director of Budget and Grants Administration, located in the Business Office (256-7321), assists with questions regarding budgeting and compliance. The grants administration office monitors grant reporting, budgeting, and compliance with state and federal policies.  Time and effort certification forms, purchasing forms, vouchers, etc., can be found on the Business Office website. 

Grant pre-award assistance may be sought through the Sponsored Programs Office, located on third floor of Heston Hall (256-5100). Assistance includes help in seeking funding sources, reviewing and editing proposals, and making sure proposals meet University guidelines.  Policies and procedures regarding grants and contracts are located on the Sponsored Programs website.

Human Resources  The Human Resources website is located at www.departments.dsu.edu/HR/.  The HR vision statement includes the following:

  • Being more strategic by providing consulting to top management and mid-level management.

  • Reducing administrative effort and serving our internal clients by implementing a modern HRIS and revamping processes and procedures.

  • Enhancing our training and development.

See, also, the Human Resources section of this Handbook for more information.

Inventory All items having a life expectancy of one year or more and an initial value of $5,000 or more must be inventoried and tagged. Inventory records are kept in the Business Office. Any permanent move of equipment must be reported. The dean or department head is responsible for the inventory of all equipment and furniture within his department. Any lost, missing, or stolen property must be reported to the Business Office immediately.

Loan Collections  The Business Office is responsible for the collection of loans from students who have borrowed funds from sources controlled by the University.

Production Center  

Postal Service:  All incoming and outgoing mail is handled through the DSU Production Center. All U.S. Postal Service regulations must be adhered to for outgoing mail. No personal unstamped mail will be accepted; however, personal stamped mail will be delivered to the Post Office. Pickup and delivery will be twice per day during regular school days and at least once per day during vacation periods. In order to expedite service, please cooperate with the following:

  1. Sort mail for off-campus and intracampus and band separately all mail going outside continental U.S.;

  2. Every piece of mail going off-campus must carry a return address. It cannot be mailed without a return address which must include department name;

  3. The DSU postal service can process routine mail including insured, certified and special delivery; registered and special handling mail must be taken to the U.S. Post Office;

  4. Because of U.S. postal regulations, all business reply cards and envelopes must be obtained through the DSU postal service.

UPS, Federal Express and Express Mail services are available for University business and personal business. Departments wishing to use these services must have the mail in the Center by noon to guarantee same day mail. Make sure you have a mailing label on the package or letter and indicate account to be charged, and if special services are required such as insurance, next-day or two-day air service.

Desktop Publication Services:  DSU offers a variety of desktop publishing services through the Production Center. Scheduling of these services is coordinated through the Production Center.

Printing:  Printing services are scheduled through the Production Center. Printing projects are given priority based on the order in which they are received, required deadlines and need. Final authority on priority rests with the Vice President for Business and Administrative Services. The Production Center will assist in determining the most cost-effective way to produce a final printing project and will provide assistance in writing specifications and obtaining quotes from vendors.  Please allow adequate time and notice when preparing a project.

All copy jobs requested at the Production Center must be accompanied by a complete and signed work order that indicates what is needed and the account/department that is requesting it.  University cards for charging to the proper accounts can be obtained from the department secretary.

Purchasing The purchasing of all supplies, equipment and materials is done in accordance with the South Dakota Codified Laws (SDCL) and the Purchasing Procedures and Instruction Manual of the Division of Purchasing and Printing, Department of Administration, State of South Dakota. This applies to all expenditures regardless of the source of funds. Dakota State University cannot and will not be financially liable for supplies, equipment, or services except those legal obligations created by the purchasing agent.

Purchasing is done through SDezBuy, which is an on-line purchasing system. Once a requester creates a requisition, an electronic notice is sent to the supervisor or department head for approval. All requisitions are then approved in the Business Office and purchase orders are emailed or mailed to vendors. Please contact the Business Office for guidance and/or refer to the related forms and procedures on the Business Office website.

Student Organization Disbursements A faculty or staff member who advises a student organization should make sure that no purchases are charged to the University without a requisition with the advisor's signature. All group advisors should contact the Purchasing Agent or their dean for the correct procedures for expenditure of funds.

Telephone Service During the regular academic year, the DSU switchboard is in operation Monday through Friday from 8:00 a.m. to 5:00 p.m. It is closed on weekends and holidays. The switchboard is located in the Business Office. 

All long distance calls should be placed on the State Telephone Network (STN). Personal calls are to be charged to your home number or personal credit card.

COMMUNITY CENTER
The Community Center is a joint project of the City of Madison and Dakota State University and is available to the campus, community and surrounding area through payment of a membership fee or a daily usage charge. Students who are enrolled in six or more credit hours are automatically members during their period of enrollment. DSU employees may pay their annual membership fee through payroll deduction by contacting the Human Resources Office. 

The facility includes an aquatics area that contains a pool, whirlpool, sauna and outdoor sprayground. The youth center, general-use area, two racquetball courts and three basketball courts comprise a large part of the first floor. There is also a kitchen, childcare area, locker rooms, and offices. The upper level consists of a fitness area, aerobics room, and a walking/jogging track.

For more information, visit the Community Center website.

COMPUTING SERVICES
Computing Services provides computing resources, including personnel, hardware, and software, to support the varied computing activities required at DSU for all academic colleges and administrative departments. 

Authorization Request Form All persons (faculty, staff, students, workshop participants, or off-campus groups) wishing to use a computing service provided through Dakota State University must sign an Authorization Request Form indicating their agreement to comply with DSU and federal rules and regulations. (For more information, see DSU Policy #03-61-00.)

Computing Resources Advisory Committee This advisory committee is established to educate, plan, communicate, coordinate, and evaluate for the effective and efficient use of computing, networking and technology resources for academic, administrative and outreach programs.  The Committee will provide recommendations on staffing, organizational structures, resource and training needs to the Planning Council.  The Committee will establish DSU policies to ensure all computing activities are conducted in compliance with governing statutes, audit guidelines and license agreements. (For more information, see DSU Policy #04-55-00.)

Help Desk A Technical Support Help Desk is located on the first floor of the Karl Mundt Library and is staffed by Computing Services.  Faculty or staff can also place maintenance requests, seek routine information, or receive referral to appropriate staff, through the email distribution list DSU-Computing Svs-Work Order.  Additional technical support information is available at www.support.dsu.edu.  (See also Technical Support Help Desk – under Library.)

Microcomputer Maintenance and Equipment Moving Servicing of all campus microcomputers and peripheral equipment is provided through Computing Services. Activities include installation, upgrade support, preventative maintenance, and repair service.

ELECTRONIC COMMUNICATIONS

The staff of the Office of Electronic Communications plans and conducts DSU’s internet program, focusing on helping DSU achieve its strategic objectives--including national recognition for its excellence among higher learning institutions.  

We are marketing strategists, writers, editors, graphic designers, web content managers, project managers, and content management system professionals. We collaborate on admission brochures, alumni materials, DSU Athletics information, the DSU website, fund-raising materials, invitations, posters, programs, catalogs, DVDs, CDs, audio or video clips . . . just about any kind of informative and interesting publication you can think of.  

We help provide clear and consistent messages in DSU communications to the varied constituencies: potential students and their families, current students and their families, alumni, current or retired faculty and staff,  individual and institutional donors, media, neighbors, friends, peer institutions, governmental entities, and the general public.  

What does that mean for you? If you're a faculty or staff member or administrator, we help you a website communications strategy for your department or office, and give you tools to implement that strategy. Your e-communications coordinator will work with you to decide the best methods for promoting your idea and DSU’s mission. We collaborate with the other professionals on our campus, or with consultants or freelancers with whom we have working relationships. We will edit, design, and produce all sorts of materials to support your efforts.

ENROLLMENT SERVICES
Dedicated to effectively linking students to faculty and learning, Enrollment Services at DSU is responsible for access to information and services offered by DSU in the areas of recruitment, admissions, entry-level assessment, registration, financial aid, billing, academic progress and academic records. Enrollment Services is located on the first floor of Heston Hall.

Academic Progress and Academic Records Electronic program evaluations showing course work completed and work left in order to complete the chosen undergraduate degree are available to students and advisors on-line using WebAdvisor. Course evaluations for transfer students are done on demand and prior to registration. Graduate students meet with the Dean of Graduate Studies and Research.

Class rolls are available to faculty on-line. The college secretary is also an excellent resource for access to enrollment information. Mid-term and final grades are recorded on-line on or before the due date as listed in the official university calendar, and the signed paper copy of the roster is sent to Enrollment Services for storage. The grade report is a permanent record and must be signed and dated. If an incomplete grade is submitted for a student, a written explanation and statement of work to be completed must be provided to the student, the dean and attached to the grade form.

Final grades are available to students on-line as grades are submitted. Each student receives information on how to access their grades and other academic information at the time of early summer registration or prior to the time they register for their first semester at DSU. Faculty can access their advisee’s grades on-line. The academic appeal process is outlined in the University catalog.

The Registrar oversees the fulfillment of all requirements for graduation for undergraduates. Candidates for graduation must complete an application for graduation and schedule a degree audit with the Registrar one semester prior to their last semester. The results of the degree audit are sent to the advisor and student via email. Graduate students meet with the Dean of Graduate Studies and Research to do their degree audit and apply for graduation. A listing of candidates for graduation is provided to faculty members immediately prior to commencement to allow for any concerns or comments on the part of faculty. Comments should be directed to the Registrar and copied to the Dean.

Admissions and Recruitment Faculty and staff assistance is critical in the recruitment process. DSU visitors provide a significant percentage of incoming students each year and are a priority in the recruitment effort. Individuals are encouraged to contact Enrollment Services for specific information about recruitment activities or areas for possible participation. Specific questions about the admissions process, residency requirements, transferability of credits, etc. may be addressed to Enrollment Services.

Billing and Payment  Billing and payment processes are coordinated by the Business Office. The payment schedule is published in the on-line calendar.  Student billings are posted electronically through the SDePay system and emails are sent when a bill is posted.  Current account balance along with transaction history is available in SDePay, and students are able to pay electronically through the SDePay system.


All funds received by the University are deposited with the Cashier on first floor of Heston Hall in the Enrollment Services area. This office will also cash checks, make change, and perform other related functions for the students and staff at DSU. Personal checks will be cashed up to a maximum of $10. Petty cash disbursements can be made up to a maximum of $50. A petty cash form with the fund supervisor’s signature and an itemized receipt must be presented before reimbursement can be made. Hours are Monday–Friday 8:30-4:00.

Entry-level Assessment Entry-level assessment is coordinated with the Assessment staff to provide for placement testing of all incoming undergraduate degree-seeking students. Specific requirements are noted in the DSU catalog. Assessment information is also available for the advising folders.

Financial Aid Financial Aid policies are noted in the DSU catalog including specific information related to eligibility for financial aid and meeting satisfactory progress requirements. Return of Title IV Aid and refund information is also detailed in the catalog. In addition, brochures outlining financial aid procedures and explaining the various scholarships are available from the Financial Aid Office. The Federal Work-Study program is administered for the campus through the Financial Aid office.

The Veterans Affairs Office, located in the lower level of Heston Hall, is staffed by veterans. These individuals serve as Veterans Administration-funded counselors to assist veterans with applying for benefits and related information.

Registration Registration for undergraduate students is coordinated by Enrollment Services and is supported via Web, e-mail, through the Electronic University Consortium, and in person on campus and at the University Center in Sioux Falls. Pre-registration is encouraged and occurs in April for the fall, spring and summer semesters with follow-up registrations in September, November and January. Early pre-registration for summer is also encouraged. Graduate students register on-line or in person with the assistance of the Graduate Office.

INTERNATIONAL PROGRAMS

The Office of International Programs promotes international diversity on campus by working with international students seeking admission, providing study abroad opportunities, offering ESL instruction, and carrying out stipulations of agreements the university has with international universities.  Study abroad opportunities include an annual England Study Tour conducted each May.  In addition, DSU cooperates with the other Regental institutions in South Dakota for study abroad opportunities.  The Office is certified by CIS through the SEVIS system to assist qualified international students seeking admission with the I-20 process.

The Dakota Language Institute offers an intensive ESL (English as a Second Language) program to help non-native English speakers improve their English skills.  The service is provided to both students and community members. The Office also works with the International Club, which is open to all students, faculty and community members who wish to get to know people of other cultures on a personal level. The University has active agreements of cooperation with international universities, including East China Normal University in Shanghai and Tamagawa University in Tokyo. Lynn Ryan serves as Director of International Programs.

KARL E. MUNDT LIBRARY & LEARNING COMMONS
URL: http://www.departments.dsu.edu/library         
The Karl E. Mundt Library & Learning Commons provides a wide range of library services as well as a diverse collection of reference and informational materials for the use of the faculty and staff of Dakota State University. The library building is regularly open six days a week, but 24-hour access to many library resources and services is available through the World Wide Web. Visit the library's homepage to search for information, request services, and learn more about the library.

Library faculty and staff are eager to provide assistance to you. Do not hesitate to ask for help whenever you need it. We offer “hands-on” workshops so that you can explore new electronic information services. We encourage faculty to expect students to make maximum use of the library’s staff, collections, and facilities. We are working to duplicate the high level of service provided at the library on our homepage. The librarians are knowledgeable about our collections and are excellent partners for designing practicable and successful library assignments. Suggestions and comments are always welcome. 

Philosophy In an information society, information literacy is critical. DSU students should be able to find, evaluate and use information for problem solving and decision making in all aspects of their lives -- at home, in the workplace, and as informed citizens in a democratic society. Our goal in the library is to provide the instruction and tools students need to be effective information users. The library strives to create an environment in the building and on the Web that will help students develop the higher order thinking abilities necessary for continued learning and work in their fields. Collaboration between classroom faculty and library faculty can produce projects and activities that not only teach students how to use information effectively but also increase the amount of subject matter covered, enrich in-class discussions, and strengthen students’ understanding of the subject matter.  

Library Hours During Fall and Spring Semesters  

Monday - Thursday   8 a.m. - 10 p.m
Friday    8 a.m. -   5 p.m.  
Sunday   2 p.m. - 10 p.m.  

The library is open fewer hours or is closed during holidays or semester breaks.  At least one librarian or regular staff person is on-duty when the library building is open. Library hours typically expand to close at midnight Sunday – Thursday during the last two weeks of the semester.

24-hour access to research databases and services is provided on the Library home page at http://www.departments.dsu.edu/library .

Checking Out Materials  and Accessing Online Databases  Faculty and staff must have a DSU Library ID number, which appears on the DSU photo ID, to borrow materials and equipment from the library. The ID number is also needed to login to library databases from off-campus when asked for a "username" or "barcode".  The password for login is your last name.  New employees may obtain this number by getting a photo ID card from the Student Services Center in accordance with DSU policy. Having your ID with you each time you check out material or equipment will save you time at the library main desk.
          Contact to get ID card: Student Services Center in Trojan Center
          Contact to activate library ID: Public Services Associate – Shannon Vostad, 256-5205 or e-mail

Library Services  

Audio Visual Equipment:  Audio-visual equipment (including audio recorders, digital projectors, digital camcorders, digital cameras, VCRs, DVD players, etc.), is available for instructional purposes. A pool of equipment is available at the library's main circulation desk on a first-come, first-serve basis. If you want to be certain that equipment is available when you need it, please make arrangements through the Public Services Associate (256-5205). Due to the limited amount of equipment, you should make equipment reservations early. We are sorry, but no staffing is available to provide for delivery and pick-up. Equipment is checked out to individual faculty or staff who are responsible for its care and to pay for repair costs for any damages. The library does not provide operators for audiovisual equipment. The library will provide one-on-one training sessions in the library to individuals unfamiliar with the equipment. The complete library AV policy may be found at 01-87-00 .
          Contact: Public Services Associate -- Shannon Vostad, 256-5205

Bibliographies/Webliographies:  A librarian will prepare bibliographies on any topic for your courses or your research. Depending on their purposes, these bibliographies may include material in a wide range of formats and include material accessible in a variety of ways. Webliographies, for example, only list sources available on the World Wide Web. 

For those who must keep up-to-date on a narrow topic, the library will provide a regular monthly bibliography of the latest publications on the topic (primarily journal articles).
          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian-
          Mary Francis, 256-5845 or email reference@dsu.edu.

Catalog: The library is a full participating member of the South Dakota Library Network (SDLN) with an online catalog integrated with those of other members. This integration makes it possible to search the holdings of all the member libraries (for example, SDSU, USD, Augustana, and others). Individuals can access SDLN on the library's homepage [ http://www.departments.dsu.edu/library ]. Training is available.

          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian -          Mary Francis, 256-5845 or email reference@dsu.edu.


Circulation: As part of the SDLN, an automated circulation system was introduced during the fall of 1988. The usual loan period is 21 days following check-out, but faculty may keep materials for an extended period and are exempt from overdue fines, but not from costs related to replacement of lost material. In fairness to other users, the library expects that materials circulate and be returned as soon as possible. Our role is to support the curriculum, it is not to build individual faculty office research collections. All items must be returned or renewed by the end of the Spring Semester. Items must be physically renewed in the library at least once a year.  Faculty will be billed for items not returned or renewed.

Materials such as periodicals and reference books do not circulate and are for in-library use only. The library copier makes these items portable.  Special arrangements can be made to circulate these materials to faculty for in-class use for brief periods.

          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian -          Mary Francis, 256-5845 or email reference@dsu.edu.

Collaboration Workstations: The Mundt Library has installed collaborative workstations to facilitate group work.  Each station consists of a 19" monitor, a full-size ergonomic keyboard, a full-size mouse and a whiteboard.  When doing group work, you can plug the 19" monitor and keyboard into your Tablet PC, hit FnF4, which reproduces your screen on the 19" monitor.  Using these devices converts your Tablet into a workstation that a group can comfortably collaborate around to obtain better success on group projects.

Computers -- Networked:  Scanning stations are available in the library.  The library is completely wireless, and you can use your Tablet on the front patio when weather permits!  You may also login to the network on computers available on the first floor.  You can power up your Tablet between classes at any of the convenient power strips or outlets.  Want to work together on a Group Project?  Connect your Tablet and use one of the 19" monitor and keyboard collaboration workstations.  They even have white boards nearby; handy for brainstorming!

          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian -          Mary Francis, 256-5845 or email reference@dsu.edu.  

Copier: A photocopier is available on the main floor of the library. It is coin operated, but your department copy card will work for copies that are to be charged to a college or department.  It is also equipped for use with the campus Trojan Gold Flexcard system. Microfilm readers/printers are also available at $.10/page.

Donations: The library welcomes gifts of materials which may be of value to the library. The disposition of donated materials is at the discretion of the Director of the Library. Items not selected for addition to the library collections are often sold at the library’s annual book sale in April. For more information, contact the Director of the Library.

          Contact: Director of the Library -- Ethelle Bean, 256-5207 or e-mail
         
DSU Archives: The Archives of the University are located in the library and maintained by the Mundt Foundation staff. Before discarding any files and/or memorabilia, faculty members should consult with their college secretary and with the Archives staff. The University Archives is organized under the campus Records Management Plan. A wonderful timeline showing the history of the institution is available physically and virtually--physically around the perimeter walls of the library (2nd floor) and virtually on the Archives website.

          Contact: Archivist -- Bonnie Olson, 256-5211 or e-mail

FAX service: The library has a plain paper fax machine. The fax phone number is 256-5208. Faculty and staff are welcome to receive and send fax transmissions that are related to professional or institutional business at no charge to them. Personal fax service is available at $.50 per page. Unless you notify us that you are expecting a fax and wish to be called when it arrives, we will send it to you via campus mail.

IM Reference:  The library is offering reference service via instant messaging (IM), along with reference assistance in person, via email (reference@dsu.edu) and by telephone (605-256-5203).  To contact librarians using any of these methods, go to the "Ask a Librarian" link on the library's home page or go direct to http://www.departments.dsu.edu/library/asklib.html.  Contact:  http://www.departments.dsu.edu/library/asklib.html .

Instruction:  It is the mission of the library to assist faculty in educating "information literate" students. The librarians encourage and promote ongoing instruction in research skills and are happy to provide this instruction to a class when requested to do so. The Digital Design & Access Librarian and Instruction/Reference Librarian are highly skilled at collaborating with faculty to design research assignments that will both help accomplish your course goals and provide the student with a successful research experience.

Even if you do not request instruction for your students, we appreciate advance notice of research-based assignments.  Librarians can better serve the students if they actually know what you have assigned.  It is also a much more efficient use of time to provide one ten-minute, in-class general instruction lesson than to repeat that instruction one-on-one many times. Please contact the Digital Design & Access Librarian or the Instruction/Reference Librarian to arrange instruction or talk about a research- or information-based assignment. 

          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian -          Mary Francis, 256-5845 or email reference@dsu.edu.

Interlibrary Loan:  The library will borrow research materials from other libraries at no cost to you. Since this service relies on other institutions, it is important that we provide them with accurate information, and that their conditions for loan are strictly followed. To request an interlibrary loan, fill out an electronic interlibrary loan request form accessible on the library’s Web homepage, fill out a print form available at the main desk in the library, or click on ILL request from a library catalog record. Requests for interlibrary loan are also accepted from faculty by e-mail. Some interlibrary loan documents are now delivered electronically through Ariel software and e-mailed directly to the requester. Remember:  ILL is a courtesy among libraries and the lending library sets the due date; please respect it.

          Contact: Public Services Associate—Shannon Vostad, 256-5205 

Online Information Services: The library provides access to numerous online research databases. Most of these databases provide citations and abstracts to professional and popular literature and include many full-text articles and/or articles in pdf format. Also, online reference resources such as encyclopedias or directories are available.

These resources are available on and off campus, 24 hours a day.  When off campus, you will need to use your library ID number to login (the password is your last name).  Most library databases are available on the library homepage under "Database Quicklinks".  Librarians will be happy to answer your questions and/or to show you how to use these tools as the interfaces change or suggest how to incorporate them into coursework.  For instruction or help,

          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian -            Mary Francis, 256-5845 or email reference@dsu.edu.

Orders-Materials: The library purchases materials (books, videos, dvd's, cd's, software, etc.) expected to have broad usage and will normally order faculty-recommended titles. Because of budgetary restrictions or inappropriateness to an undergraduate college, some items may not be purchased. Titles costing more than $200 may be referred back to the college/school for review. Among items specifically excluded from consideration are textbooks, laboratory manuals, and musical scores. Send request to the Director of Library.

          Contact: Director of the Library - Ethelle Bean, 256-5207 or e-mail 

Orders - Periodicals: Faculty suggestions for additional periodicals should be sent to the Director of the Library. Subscriptions become an ongoing commitment in the budget, and much of the value of journals is in the holdings of earlier issues, so care must be exercised when recommending either additions to or deletions from the collection. A complete periodical review based upon a review of usage and Interlibrary loan requests is typically held each spring. Periodicals are cataloged on SDLN so holdings information is available to faculty at their desks.  The Journal Finder link on the library homepage allows you to find periodicals (newspapers, magazines and journals) in all formats:  online, print or microfilm.

          Contact: Director of the Library - Ethelle Bean, 256-5207 or e-mail

Receive library materials by campus mail:  Faculty and staff may have library materials delivered to them by campus mail. Request the material by phone or e-mail. 

          Contact: Public Services Associate – Shannon Vostad, 256-5205 or email 

Recent library acquisitions: This list of recently added books and other materials, classified by call number, is issued monthly and is available on the Web. Select “What’s New” on the library’s homepage to find a link to recent library acquisitions.

          Contact: Director of the Library - Ethelle Bean, 256-5207 or e-mail

Reference services:  Any time you need facts, figures or assistance finding other information, please call or e-mail us with your request.

          Contact: Digital Design & Access Librarian -- Risë Smith, 256-7128 or Instruction/Reference Librarian -          Mary Francis, 256-5845 or email reference@dsu.edu.

Reserve:  Special materials which may experience heavy demand due to class assignments or faculty-owned materials that need to be accessible to students may be placed on the library reserve shelves. The faculty may request that items be checked out to students for 4 hours, 24 hours, or 3 days. The Public Services Associate should be notified of items to be placed on reserve at least one week prior to such notification to students. Because of provisions of federal copyright law, if other than original materials are to be placed on reserve, the Digital Design & Access Librarian must be contacted to ensure adherence to the law. The library can provide some electronic access to course materials on its web pages. Due to copyright restrictions, these materials currently include only those course materials written by classroom or library faculty.

          Contact to place items on reserve: Pub. Servs. Assoc. – Shannon Vostad, 256-5205 or e-mail
          Contact for more information: Digital Design & Access Librarian -- Risë Smith, 256-7128 or                       Instruction/Reference Librarian -- Mary Francis, 256-5845 or email reference@dsu.edu.

Room Reservations:  For occasional use of the Presentation Classroom (Room 201) or other areas in the library, reservations must be made through the reference librarians.  Use of the Mundt Foundation areas (lower level) are scheduled through the Mundt Foundation office.

          Contact for library room reservations:  email reference@dsu.edu, or use the room request
          form on the website.
          Contact for Mundt Foundation reservations: Bonnie Olson, 256-5211 or e-mail  

Satellite  and Cable TV Services:  The library has the capabilities to receive satellite and cable TV broadcasts. We can tape a broadcast, show it in Room L201, in the Foundation area, or a combination. Reservations must be made through the Technical Services Librarian. The process is simple. Before you register, please contact the Technical Services Librarian to have her check the calendar to see if the date is open and whether the program will be watched live or taped for later use or both. Then YOU register for the program and have all the information sent to you. When the information packet arrives, send the Technical Services Librarian a copy of the satellite downlink coordinates information. If there are any changes to the satellite information, convey that information to her. The library does not have an account to pay for satellite broadcasts. 

          Contact: Technical Services Librarian – Ellen Hoff, 256-5206 or email 

Software Tutorials:  Online software training support is available 365/24/7 through DSU access to Atomic Learning at www.atomicLearning.com.  Short, Quick Flash movie tutorials demonstrate how to resolve many “how do I do this” questions for many of the software packages used on campus – Word, Access, Adobe, Dreamweaver, Geometer’s Sketchpad, and many, many more. 

Tutors:  Tutors for academic subjects are located on the main floor of the library.  The tutor schedule is located on the web.   A copy of the schedule is also posted at the Tutor Desk and Main Desk of the library. Faculty are urged to regularly encourage their students to make use of this resource. It is the wise student who seeks out a tutor early and often during the semester.  On-line self-paced tutorials are also linked and available on the library and tutor websites.

Typewriters:  A typewriter is available in the library for completing printed forms.

Wireless Access: The library is equipped with wireless access to the campus network. Users are able to use a laptop computer anywhere in the library or in the immediate surroundings outside the library. You can also plug in your laptop in the library if it has a network card. These network ports are located on columns and the north walls on the first and second floors. The wireless extends to the library's patio so you can compute in the fresh air when weather permits.

Karl E. Mundt Historical and Educational Foundation

The lower level of the Mundt Library houses the Karl E. Mundt Archives, which consist of approximately 1.2 million items recording the late Senator's 31 years of service in Washington, D.C. The collection is available for research activities by faculty and students. Arrangements for tours or access to the materials are made by the Archivist. Additional information is available by selecting “Karl E. Mundt Archives,” a button on the lower left side of the Library's homepage.

          Contact: Archivist -- Bonnie Olson, 256-5211 or e-mail

OUTREACH SERVICES (OS)

Dakota State University reaches out to the community to provide services and expertise.  This outreach has assisted a number of companies, educational institutions, and government entities.

The University's Outreach Services includes the K-12 Data Center and Technology Support Services (TSS).  These departments typically offer student employment and/or internship opportunities. 

To learn more about Outreach Services, please visit the website.

PHYSICAL PLANT  

Buildings/Grounds Maintenance Building maintenance is provided by a carpenter, electrician, and plumbers. Work is organized and scheduled on a regular and timely basis.  Larger renovation projects and extensive repairs are scheduled during vacation periods. Physical Plant personnel maintain lawns, shrubbery, walkways, and parking areas, remove snow, and perform other similar services. (See Snow Removal Policy, DSU Policy #01-40-00.) Day-to-day maintenance requests, emergency assistance, and information are handled through email, two-way radios, pagers and the telephone.

Requests for special services are to be made in writing on a "Work Order" form and must be approved by the department supervisor.  For general operations activities, special services are considered to be those tasks performed which are not routine maintenance or repairs to the building structure and its central utility and mechanical systems (doors, hinges, windows, faucets, electrical outlets, light fixtures, heating, ventilation, air conditioning, etc.)  Work requests may be submitted by email at PhysicalPlantWO@dsu.edu or by accessing the DSU Physical Plant website and clicking on "work orders". Departments will be charged for time/materials for special services projects and, therefore, departments submitting the work order must advise the Physical Plant of the correct fund title and number to be charged for the work. (Contact the Physical Plant regarding charge-back rates.)   Examples of special services which will be charged back to departments or programs are as follows:  service to equipment or furnishings on the inventory or used exclusively by an academic department or program, services requested outside the timeframe of routine maintenance such as repainting an office prior to its scheduled time, and changes in building mechanical/electrical systems or structure to accommodate an academic function.  Cost estimates may be provided prior to proceeding with a project, but are considered estimates, not guarantees of maximum cost. 

Campus Security Campus security includes services of a night watchman locking doors, checking buildings and tending boilers. The night watchman can be reached by cellular phone (480-3348) during his working hours. All exterior doors are normally locked at the conclusion of activities for the day and are kept locked on weekends and holidays. Faculty and staff are responsible for locking their own offices. The safety of students, employees and visitors is a matter of highest priority for the University. The goal of achieving maximum safety requires the continuous efforts of all persons within the campus community. Part of that effort includes being fully aware of institutional policies and procedures related to safety and security. A complete copy of the Campus Safety and Security Report for 2003 through 2005 appears in Appendix I.

Custodial Care Custodial care is provided for all buildings on campus. Concerns regarding custodial care should be channeled through the deans/department heads. Buildings scheduled for use after regular working hours and holidays require a request for custodial overtime to the Physical Plant Director from the group needing custodial assistance.

Emergency A night watchman is on duty during evening hours and can be reached by cellular phone (480-3348). (If calling from on campus, dial 9-480-3348.) In case of a maintenance emergency on weekends or holidays, call the following people:

(If calling from on-campus, dial "9" in front of
number listed)
On-call Cell Phone (dial "9" from on-campus) 480-3346
Corey Braskamp (Phys Plant Mgr, Electrical) 270-3501 or
256-6164
Brian Benson (Plumbing/HVAC) 489-2549  
Jeff Rasmussen (Plumbing/HVAC) 556-0203  
Eric Hass (Carpentry/Locks) 489-2395
Ben Gearhart (Carpentry/Locks) 256-3200

Furniture/Equipment Moving Furniture and equipment will be moved by the Physical Plant in response to work order requests approved by the department heads. Physical Plant personnel will not move pianos.The department requesting the move should contact a professional mover.

The Computing Services staff should be contacted regarding computer equipment moves or needed repairs.

Keys All matters relating to keys should be directed to the Physical Plant. Lost or unreturned keys may require locks to be changed, which will result in a charge assessed to the office losing the key(s). Lost keys should be reported immediately to the Physical Plant. Under no circumstances may an employee or student loan their key to another person, nor may any key be duplicated or replaced other than through the DSU Physical Plant. (See DSU Policy #01-39-00.)

Parcel Delivery The Physical Plant is the receiving center for all large deliveries and large UPS deliveries. In turn, the appropriate departments are notified upon receipt of the shipments. During the academic year, deliveries are made by a student worker. UPS deliveries for dorm residents will be made at the Student Services Center.

Parking The Director of the Physical Plant is responsible for the operation of the DSU parking system. A copy of the parking regulations appears in Appendix E and is also available as DSU Policy #01-80-00.)

State Vehicles The Physical Plant has the responsibility for maintaining the local state motor pool. Faculty, staff, and students may use the state vehicles for official university business. Athletics, Business Office, colleges (BIS, Education, Arts & Sciences): contact your department secretary to make your reservations. All other departments can make reservations by emailing the information listed below to FleetRes@dsu.edu. Request must include type of vehicle (car or van), date and time of departure and return, destination, name of driver, office and home numbers, and fund to be charged. Due to a large volume of usage, reservations should be made well in advance. During the winter, authorization to use a State vehicle is subject to weather and road conditions. Employees, students and volunteers using fleet vehicles are required by Executive Order to use safety belts at all times. Students who use state vehicles for official university activities will be required to present proof of financial responsibility. This proof must be a written certificate of any insurance carrier duly authorized to do business in this state certifying that the student has in effect a motor vehicle liability policy. The student must also have a valid driver's license. (For more information, see DSU Policy #02-77-00.)

Use of University Facilities Faculty, staff and student organizations utilizing state buildings for events other than scheduled classes must make advance reservations by contacting the office responsible for the required space (i.e., the Student Services Center reserves space in the Trojan Center and the Brinker Conference Room located in Heston Hall; college offices reserve classroom space within their respective areas; the Mundt Foundation area is reserved by calling the Foundation directly). Reservations should be made as much in advance of the intended event date as possible. If the event is to occur after 5:00 pm on weekdays, the individual signing the reservation form must obtain the appropriate keys from the Physical Plant the day of the scheduled activity to open and lock their event facility. Keys may be obtained from the Physical Plant by 5:00 pm on Friday for any scheduled weekend facility use and returned on the first working day following the event. Off-campus groups may use university facilities by following the procedures explained above. If the supervisor of a group scheduled to use the facilities cannot obtain keys from the Physical Plant, they may make special arrangements with the Physical Plant. A rental fee is charged for use of university facilities by off-campus groups. (See DSU Policy #01-76-00.)

Utilities The Physical Plant is responsible for utility service, including heating, cooling, power and lights, water, and sewer for the campus. High energy costs require conservation habits and efforts. Your cooperation is appreciated.

STUDENT AFFAIRS  

Student Affairs encompasses those functions which support the learning process, provide for student growth and development, and assist the student in defining and reaching career and academic goals. The Student Affairs area includes the DSU Bookstore; Career Exploration; Career and Placement Services; Counseling; Diversity Services; Food Service; Student Health Service; Intramural Athletics; Judicial System; New Student Orientation; Parents/Spouses Contact; Residence Life; Student Government and Publications; Student Retention Projects; and Student Union and Activities.  More information about Student Affairs can be found at their website.

The Student Affairs Office has responsibility for publication of the Trojan Handbook. This handbook is designed for the information and convenience of the Dakota State student. It is intended to provide the student with an understanding of the history, services, facilities, expectations, policies and procedures that are part of the institution. A printed copy is provided to each student and extra copies are available in the Student Services Center for any employee who would like a copy.  The Trojan Handbook is also available in PDF format on the website.

Bookstore - See beginning of this chapter.

Career Exploration Dakota State University's career exploration services involve two dimensions: (1) Individual Services -- which are offered through Career Services and (2) Group Services -- which are offered through the Career Planning Class.

  1. Individual career exploration services involve personal career counseling sessions, administration and interpretation of career interest inventories, computerized career guidance programs, and other information resources made available as a part of Career Services. Students either make direct inquiries/appointments or are referred by DSU faculty and staff members. 

  2. The University's Sociology 110 (Career Planning) class is offered periodically for one credit. The course, taught through Career Services, covers individual self-knowledge as it relates to possible career choices, career exploration activities and strategies, and development of job seeking skills. The course has been offered both “live” and via the Internet.

The career planning course instruction and the individual career counseling services from Career Services are closely networked to provide strong mutually supportive information resources and services. 

Career and Placement Services Career & Placement Services assists students and alumni with a variety of free services to assist them as they enter the job market. It consists of three main areas: Student Employment, Internships and Placement. Student Employment offers part-time, temporary, and seasonal job opportunities for students and has access to all Job Service listings. Internships allow students to obtain "hands on" experience that will enhance employability upon graduation. Career Services assists students in locating internship opportunities in their field of study. The third step in this process is considered placement, or the acceptance of a permanent, full-time position upon graduation. Several other services are offered through Career Services to prepare students for their future, some of which include: individualized career counseling, workshops, career planning courses, campus recruiters, credential files, vacancy announcements, job fairs, etc.

Conferencing / Events Planning  ....

Counseling The Student Development Office provides students with confidential educational and personal counseling in order to assist them toward better self-understanding, self-direction and the selection of more objective approaches to problem resolution. The Office serves as a counseling consultation resource for instructors, advisors, and staff. Contracted referral and emergency service agreements are maintained with professional services within the community of Madison.

The Office is also responsible for (1) counseling and tracking the class attendance of students on Academic Probation, (2) providing appropriate counseling, educational, and referral services for students dealing with substance abuse issues, (3) coordination of the Early Alert System, (4) training for residence life staff, (5) operation of the Student Success Center, (6) coordinating the needs of students with disabilities, and (7) tracking of at risk students via the Campus Asset Team.

Diversity Services The principle responsibility of Diversity Services is to prepare our students by education and example to increase their awareness and commitment and dedication to pluralism, multiculturalism, and social justice as our culture becomes part of the evolving “global village”. Focus is on attainment of the following three University diversity goals:

  1. To create a university that encourages and models respect for all individuals and provides equitable opportunity for the attainment of professional goals and personal fulfillment.

  2. To create a diverse community of students that reflects both societal and individual differences.

  3. To create a diverse community of faculty, staff and administration that reflects both societal and individual differences.

Food Service Dakota State's Food Service is operated by ARAMARK, for the benefit of the students, staff, and faculty of the University. The operation of the University Marketplace is described in the Trojan Handbook. Faculty and staff are welcome to dine at the University Marketplace which offers an a la carte style of service for the greatest customer flexibility. This style of pricing for all items allows each customer to select from a wide variety of food choices. This includes snack items, full meals, salads, pizza, grab-and-go items, fresh baked goods, full range of beverages, and deli and grill items from early morning to late evening, seven days a week. Also available is Java City Cafe, which features specialty drinks including brew, espresso, and non-coffee options. Java City Cafe is located next to our convenience store in Zimmermann Hall lobby.

Faculty and staff are encouraged to make use of Dining Dollars, a declining cash balance program for food purchases in which you determine the level of the balance you wish to maintain. The account carries forward from semester to semester, and you may add to the account at any point in amounts of $25 or greater by cash, check or credit card at the Student Services Center. A 10% discount is given for deposits of $200 or more. (See University Card later in this chapter.)  Dining Dollars may be used for purchases at the Marketplace, Java City Cafe, Bits 'n Bytes, concessions and the various vending machines throughout campus.

Intramural Athletics The Dakota State Intramural Athletics program consists of a wide variety of sporting activities and events during the academic year. The program is managed by a half-time Director, along with student assistants and is funded by the General Activity Fee. Full-time DSU students are also encouraged to maintain an active and healthy lifestyle by taking advantage of their unlimited, free access to the Madison Community Center.

Judicial System Responsibility for administering the University judicial system lies with the Judicial Affairs Coordinator for Student Affairs. Current behavioral expectations, sanctions, disciplinary agencies, and related procedures are explained in the Trojan Handbook.

New Student Orientation New Student Orientation activities are designed to acquaint students with their new environment in order to make their transition to the University as smooth as possible. Activities in support of the fall semester include (1) presentations by various offices at the summer pre-registration sessions, (2) the Information Highway (concurrent panel presentations) conducted the day before classes begin, (3) a schedule of events/activities during the first three weeks which provide information and the opportunity to become acquainted with faculty and staff, as well as other students, and (4) the General Studies 100 course. A more limited set of activities is conducted for students new to the University in the spring.

Residence Life General information regarding the University Residence Life program is found in the Trojan Handbook and in the University Catalog. The total capacity of the five residence halls is 692. The resident directors are full-time staff members of the University and have other responsibilities within the institution. All costs of the operation of each residence hall are borne by the occupants; no state funds are involved.

Student Government and Publications Student government at DSU (as explained in the Trojan Handbook) is embodied in the Student Senate. Composed of four officers and sixteen at-large senators, the Senate is the elected government of the Student Association to which all enrolled students belong. Students, appointed by the Student Senate Association, participate in institutional governance through membership on institutional committees. The Vice President & Dean for Student Affairs serves as Advisor to the Senate.  The Student Media Board is responsible for oversight of student media and publications, including the Trojan Times (student newspaper) and KDSU radio.  For details, see the Trojan Handbook.

Student Health Services Nursing staff of the Interlakes Medical Center provide health services to DSU students through a contractual arrangement.  The staff provides information to students and makes initial diagnosis of illnesses and injuries.  Physician referral exists by contract with the Interlakes Medical Center, as well as with the Madison Community Hospital.  DSU holds an annual Wellness Fair, as well as various activities related to health and wellness throughout the school year.  Further details are described in the Trojan Handbook.

As a supplement to our existing health services, a STUDENT INJURY AND SICKNESS INSURANCE PLAN is available through Mega Life and Health Insurance Company per an agreement with the South Dakota Board of Regents. The plan is described in detail at the SD Board of Regents website (www.sdbor.edu). This information is also available from the Student Services Center, 256-5146.

Medical Emergencies
In case of a medical emergency, call 9-911, then:

  • Call a supervisor or hall director.

  • Remain with the person. If the person is conscious, ask the nature of the 
    problem. If not, check for breathing, pulse and bleeding. Administer first 
    aid and CPR within the level of your training.

  • Protect the person from disturbances.

  • Search for any emergency identification (i.e., ID bracelet, necklace).

  • Wait for emergency personnel to arrive and convey to them all pertinent 
    information.

In a psychological emergency (suicide attempt, disoriented/disturbed person), call 9-911, then:

  • Call a supervisor or hall director.

  • Remain with the person unless your safety is threatened.

  • Remain calm and attempt to calm the person.

  • Wait for emergency personnel to arrive and convey to them all pertinent 
    information.

Student Union and Activities An explanation of the services and facilities of the Trojan Center, the DSU Student Union, is found in the Trojan Handbook. Responsibility for management of the "TC" is vested in the Director of Activities. This building is financed by student fee income; no state funds are involved.

Numerous student organizations exist at DSU. A listing appears in the Trojan Handbook.  The University considers these organizations to be excellent opportunities for student growth and development. The Director and Assistant Director of Activities are responsible for providing assistance to officers and advisors of student organizations.  The Student Activities Center works to provide leadership opportunities through workshops and volunteer experiences for all students.  Student organizations, as well as individual students, are recognized at various times throughout the year for exceptional involvement at Dakota State University and within the community.

Student Retention Projects The Student Affairs Office conducts a number of projects designed to enhance student persistence and success. These include reviewing the progress of students on conditional admission and readmission from suspension, and aiding academic advisors to contact advisees who fail to maintain appropriate contact with their advisor. The Office seeks to serve as ombudsman for any student having an unresolved problem.

University Card Services  The University Card is the official identification card for the DSU community and is issued to all DSU employees and students through the Student Services Center. The employee's department pays for the initial ID card, and replacement cards are issued at a personal cost of $5.  In addition to being the official ID, the University Card can be used as a library card, activities card, Community Center card, and meal card (Dining Dollars or Trojan Gold programs).  The Trojan Gold program is a declining balance feature which allows purchases at the University Marketplace, Java City, Bits 'n Bytes, the Trojan Center Bookstore, the Production Center, vending machines, laundry facilities, concessions, copy machines in specific locations on campus, for  library charges, and at several off-campus vendors.  A Trojan Gold account can be opened with an initial deposit of $25 or more, and additional deposits of any amount can be added at any time by cash, check or credit card at the Student Services Center.

UNIVERSITY ADVANCEMENT

Alumni Office The Alumni Office serves as a liaison between the alumni of DSU and the University. The Alumni Office develops activities and programs that provide information, education and opportunities for involvement of alumni. It also assists in the planning and coordination of activities hosted by the Alumni Association Board of Directors.

DSU Foundation The DSU Foundation was established to advance the mission of the University by raising private funds for academic, athletic, and general support. The DSU Foundation focuses primarily on increasing the number of scholarships available for our students. The current invested endowment exceeds $5 million and supports more than 350 scholarships. The DSU Foundation Board of Trustees is made up of alumni and friends committed to helping the Foundation be successful in raising financial support.

Public Relations

Media Releases:  Information about any aspect of DSU including personnel, activities, and programs will be provided to the public media only through (or with the permission of) Public Relations.  News items, publications, advertising, mailings, etc. for external (off-campus) audiences must all have the approval of Public Relations to ensure that University information is communicated consistently in terms of design and content. (For further information, refer to DSU Policy #01-61-00.)

Logo Usage:  All entities of Dakota State University have access to the official DSU logo and identifier for use on publications, reports, and other materials distributed both on- and off-campus. Specific guidelines for logo usage are provided in DSU Policy #01-63-00.

 
 

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