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Susan’s job title is Senior Secretary but she basically
manages the daily operations of E-Education Services. She is the front line
of contact for our office, the faculty teaching at a distance and for
services to distance students. She handles distance course registrations,
course payments. She creates course rosters and keeps track of adds/drops,
withdrawals and handles administrative issues related to course enrollment.
Susan handles the budget for the office and takes care of the other
secretarial duties for the office. On top of all that, she is the DDN site
coordinator and handles all the DDN course scheduling which is above and
beyond her DSU position.
To sum it up, Susan is very service oriented, be it customer service in the
office or by community service. Susan dedicates her time willingly .
-- Deb Gearhart --
Director of E-Education Services
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