Self-Study

 

Health Information Management Programs Review

 

Bachelor of Science in Health Information Administration

Associate of Science in Health Information Technology

Healthcare Coding Certificate

 

College of Business and Information Systems

 

Dakota State University

 

Site Visit April 26, 2007


 

 

 

 

 

Table of Contents

 

Part 1:  Institutional History

 

Part 2:  Trends in the Discipline

 

Part 3:  Academic Program and Curriculum

 

Part 4:  Program Enrollment and Student Placement

 

Part 5:  Faculty Credentials

 

Part 6:  Academic and Financial Support

 

Part 7:  Facilities and Equipment

 

Part 8:  Assessment and Strategic Plans


 

PART 1: INSTITUTIONAL HISTORY

 

DSU History

 

Dakota State University has enjoyed a long and proud history of leadership and

service since its founding in 1881 as the first teacher education institution in the Dakota

Territory.  For most of its history, DSU has been identified with teacher preparation, first as a normal school and later as a four-year public college. The University has had several different names, among them Madison Normal, Eastern Normal, and General Beadle State College. The name, Dakota State College, was adopted in 1969. On July 1, 1989, Dakota State College became Dakota State University. The University title was conferred on the institution by the South Dakota Legislature in order to better reflect its purpose in the total scheme of the state’s higher education system. Prospective elementary and secondary teachers continue to be educated here. To this traditional emphasis, DSU added business and traditional arts and science programs in the 1960s and two health services programs, Health Information Management and Respiratory Care, in the late 1970s.  In 1984, the South Dakota Legislature and the South Dakota Board of Regents turned to Dakota State University to educate leaders for the information age. In response, Dakota State University developed leading-edge computer/information systems degree programs. The graduates of these programs enjoy enviable status in the national marketplace. As a leader in computer and information systems programs, DSU has pioneered the application of computer technology to traditional fields of academic endeavor. This thrust has led to the development of unique degree programs in biology, English, mathematics, and physical science.

 

Dakota State University continues to serve the needs of a changing society in its second

century. In order to provide its academic programs to a broader audience, DSU has

promoted the use of distance education to deliver academic courses and programs.

Dakota State has been recognized nationally for innovative curriculum. In Spring

2004, DSU was one of ten colleges in the country named a National Center of Academic

Excellence in Information Assurance Education by the National Security Agency. The

university recently installed the first iris recognition system in the state of South Dakota

as part of a biometrics initiative that is tied to academic programs in computer security.

DSU is the first university in the state and one of the few in the country to implement a

wireless mobile computing initiative using the Gateway Notebook. As society’s educational needs change, Dakota State University will continue to evolve to meet these needs with education, scholarship and service.

 

DSU Mission Statement

 

The Legislature established Dakota State University as an institution specializing

in programs in computer management, computer information systems, and other related

undergraduate and graduate programs as outlined in SDCL 13-59-2.2. A special emphasis

is the preparation of the elementary and secondary teachers with expertise in the use of

computer technology and information processing in the teaching and learning process.

The Board implemented SDCL 13-59-2.2 by authorizing undergraduate and graduate

programs that are technology-infused and promote excellence in teaching and learning.

These programs support research, scholarly and creative activities and provide service

to the State of South Dakota and the region. Dakota State University is a member of the

South Dakota System of Higher Education.

 

College Organizational Structure and Mission

 

The Health Information Management Programs are located within the College of Business and Information Systems (BIS) at DSU.  There are three academic colleges at DSU, with each college having a dean who reports to the Academic Vice President.  These colleges are the College of Business and Information Systems, the College of Education, the College of Arts and Sciences.  The College of Business and Information Systems offers majors at the doctoral, masters, baccalaureate and associate degree levels. 

 

The College of Business and Information Systems offers a wide range of undergraduate academic disciplines, and coordinators/directors have been assigned to work directly with faculty and students in specific academic areas. The BIS coordinator/director positions and the degree programs and certificates for which they are responsible are listed in the following chart.  Dakota State University has an Office of Graduate Studies and Research with a Dean of Graduate Studies and Research responsible for the doctoral and master degree programs offered.

 

BIS Coordinator/Director

Academic Areas

Business Coordinator

Business Administration

  • Accounting
  • Finance
  • Management
  • Management Information Systems
  • Marketing

Business Education
Professional Accountancy

Business Management
Office Management

Health Information Management (HIM) Director

Health Information Administration

Health Information Technology

Healthcare Coding Certificate

Information Technology Coordinator

Computer Science
Computer Education
Computer Information Systems
Electronic Commerce

Application Programming

 

The mission of the College of Business and Information Systems has been defined by its faculty to be:

“The mission of the College of Business and Information Systems is to educate and prepare students to be life-long learners and professionals in business, computer information systems, computer science, business and computer education, and health information management.  Inherent in the educational process is challenging individuals to develop information management skills, to think logically, and to make sound decisions.  Information technology is integrated throughout the curriculum.  This emphasis on information.  technology and faculty expertise provide the foundation for Dakota State University’s Center of Excellence.”   

Also, the College of Business and Information Systems faculty developed these guidelines for its initiatives: 

“In addition to individual teaching, advising, scholarship and service the college will focus on the following initiatives: To encourage and facilitate regional recognition and leadership in information technology management; to encourage and facilitate effective teaching within a dynamic learning environment; to encourage and facilitate professional development of the faculty and staff; and to encourage and facilitate service to the university and other stakeholders.” 

Health Information Management Programs Mission and Goals

It is the mission of the Health Information Management Programs to prepare students for professional and technical areas of health information management in hospitals, clinics, and related health facilities and agencies.  Our goals are to encourage and facilitate a dynamic, positive and effective learning environment for students, encourage and facilitate professional development and scholarship of the faculty and staff, and to develop and promote faculty and student relationships with professional organizations and health facilities and agencies.

 

History of Health Information Management Programs

 

Dakota State University (DSU) has been offering degrees in health information management (HIM) since 1975.  We started with an associate's degree in medical record technology and have evolved to providing an associate's degree in health information technology (HIT) and a bachelor's degree in health information administration (HIA) as well as a certificate in healthcare coding and a specialization within the MSIS and D.Sc. in IS graduate degrees.

 

Both the Health Information Technology Program and the Health Information Administration Program have been continuously accredited since Dakota State University started offering the degrees.  The HIT Program was initially accredited by the Committee of Allied Health Education and Accreditation (CAHEA) in 1976 and the HIA program was initially accredited by CAHEA in the Spring of 1982.  Both programs have been awarded continued accreditation.  The current accrediting body for the HIT and HIA Programs is the Commission on the Accreditation of Health Informatics and Information Management Education (CAHIIM).  The healthcare coding certificate program was initially approved by the American Health Information Management Association (AHIMA)  in 2003.

 

The HIM Programs first became involved in distance education by offering the HIM 300-400 level courses electronically via the internet in 1997.  The 100-200 level HIM courses were added to the distance delivery courses in the Fall 2003 by using webcasting technologies via the internet.  It is now possible for students to obtain the HIT degree, HIA degree and/or healthcare coding certificate without traveling to the DSU campus through the use of distance courses offered by DSU and the other South Dakota state universities.  The HIM-specific courses are available only from DSU.   The South Dakota Electronic University Consortium website (EUC) displays all distance statewide courses available.

 

Program Reviews

 

The Health Information Administration Program and the Health Information Technology Program are accredited by the Commission on the Accreditation of Health Informatics and Information Management Education (CAHIIM).  Both programs have been continuously accredited since their initial accreditation. 

 

The process for accreditation reviews has been modified by the accrediting body over the years.  At one time, accreditation review required a self-study document and site visit at a designated time period; for example, a program could be accredited for a period of 8 years, and at the end of that time, the next review would be due.  The time frames varied depending on the quality of the results of the review.  Then the process changed to require programs to submit a Report of Current Status, similar to a self-study document, on a biannual basis; and site visits were required only when problems were identified.  There were no longer varying lengths of accreditation periods.  The most recent accreditation process change now requires programs to submit data annually; with more comprehensive documentation and site visits required when problems are identified.

 

On our last accreditation reviews for the HIT and HIA programs under the initial process of varying time frames, both programs were awarded the maximum length of accreditation with no deficiencies.  Our last accreditation reviews by the Report of Current Status reports were submitted in November of 2001 with satisfactory results.  The outcomes for both the HIT and HIA programs under the accreditation review process now in place, called Annual Program Assessment Report (APAR), have been satisfactory.

 

The Healthcare Coding Certificate was initially approved by the American Health Information Management Association (AHIMA) in the Fall of 2003 through a process of submitting a self-study document.  The next comprehensive evaluation of the program by the AHIMA Approval Committee for Certificate Programs (ACCP) is scheduled to occur in 2008-2009.

 

The South Dakota Board of Regents also requires all academic programs to participate in an external review process called the Institutional Program Review on a periodic basis.  The last review of the Health Information Management Programs for this process was completed in the 2000-2001 academic year.  At that time only the health information administration and health information technology programs were reviewed as the healthcare coding certificate had not been started.

 

Recommendations from the Institutional Program Review included suggestions to increase promotion/marketing to other HIT programs, expand course offerings via distance delivery, and explore offering master’s level health information management curriculum.   Since that time, marketing efforts have included distributing information regarding our distance courses to all accredited HIT and HIA programs, particularly noting the progression opportunities for HIT graduates to obtain the HIA degree, as well as advertising in national venues such as the magazine “Advance for Health Information Professionals” with distribution at national conventions for both the American Health Information Management Association (AHIMA) and the Healthcare Information and Management Systems Society (HIMSS).  There has been significant growth in the number and variety of distance courses offered by all of the South Dakota state universities and the implementation of the South Dakota Electronic University Consortium (EUC) has facilitated the opportunities for students to take distance courses from any of the schools in the South Dakota system of state universities. The EUC website, as well as a state-wide online registration system called WebAdvisor, has made it easier for students to find and register for the courses they need via distance.   Dakota State University does now offer health information systems specializations within the Master of Science in Information Systems degree and the Doctor of Science in Information Systems degree.

 

Recommendations from the Institutional Program Review related to curriculum included a suggestion to reduce the amount of content related to medical transcription and to increase the amount of content related to healthcare reimbursement.  Curriculum changes were made to eliminate the medical transcription course from the required courses for the HIT and HIA degree and additional time and credit were added to the healthcare coding and reimbursement class.  In addition, it was suggested that we continue curriculum assessment to ensure that the required knowledge cluster content is evident and at the appropriate competency level for both the baccalaureate and associate degree levels.  This is an on-going process and all faculty members of the HIM Programs are involved in reviewing course content in relation to accreditation standards.

 

PART 2:  TRENDS IN THE DISCIPLINE

 

Health Information Management

 

The push for electronic health records (EHRs) and their physician-originated counterpart, electronic medical records (EMRs), has gained significant momentum. We can expect the implementation of some versions of the EHR.-including portable EHRs, payer-based EHRs, ambulatory EHRs and inpatient EHRs-to become more widespread.[1]  According to Weber, clearly, electronic storage and exchange of health data represent the wave of the future.[2]

 

Health information management expanded into electronic health records management in conjunction with the advancement of new technologies. Health records are no longer made up of just discharge summaries, progress notes, physicians' orders, and flow sheets. Electronic reports from the laboratory and pharmacy, e-mail and voice messages containing protected health information (PHI), digital x-rays, digital photographs from the emergency department, material received from other facilities, video files of cardiac catheterizations, and audio recordings of heartbeats are all part of the clinical data gathered about patients. Consequently, all electronic information that is generated about patients in healthcare organizations—regardless of the record type and medium—may be classified as part of the electronic health record. As such, all the different, electronic types of records, such as e-mail and voice mail records, and all the different data types, such as discrete, free-text, diagnostic image, document image, vector graphic, audio, and video data that are part of the EHR must be well understood and well managed.[3]

Nationally, according to the US Department of Labor’s Bureau of Labor Statistics, the employment of health information technicians is expected to grow much faster than average for all occupations through 2014:

Job prospects should be very good. Employment of medical records and health information technicians is expected to grow much faster than average for all occupations through 2014 because of rapid growth in the number of medical tests, treatments, and procedures that will be increasingly scrutinized by health insurance companies, regulators, courts, and consumers. Also, technicians will be needed to enter patient information into computer databases to comply with Federal legislation mandating the use of electronic patient records.

Although employment growth in hospitals will not keep pace with growth in other health care industries, many new jobs will, nevertheless, be created. The majority of new jobs is expected in offices of physicians as a result of increasing demand for detailed records, especially in large group practices. Rapid growth also is expected in home health care services, outpatient care centers, and nursing and residential care facilities. Additional job openings will result from the need to replace technicians who retire or leave the occupation permanently.

Technicians with a strong background in medical coding will be in particularly high demand. Changing government regulations and the growth of managed care have increased the amount of paperwork involved in filing insurance claims. Additionally, health care facilities are having difficulty attracting qualified workers, primarily because of the lack of both formal training programs and sufficient resources to provide on-the-job training for coders. Job opportunities may be especially good for coders employed through temporary help agencies or by professional services firms.[4]

In addition, the job outlook for managers in the health care field are also showing that employment is projected to increase:

Employment of medical and health services managers is expected to grow faster than average for all occupations through 2014, as the health care industry continues to expand and diversify. Job opportunities will be especially good in offices of health practitioners, general medical and surgical hospitals, home health care services, and outpatient care centers. Applicants with work experience in the health care field and strong business and management skills should have the best opportunities. Competition for jobs at the highest management levels will be keen because of the high pay and prestige.

Managers in all settings will be needed to improve quality and efficiency of health care while controlling costs, as insurance companies and Medicare demand higher levels of accountability. Managers also will be needed to computerize patient records and to ensure their security as required by law. Additional demand for managers will stem from the need to recruit workers and increase employee retention, to comply with changing regulations, to implement new technology, and to help improve the health of their communities by emphasizing preventive care.

Hospitals will continue to employ the most medical and health services managers over the 2004-14 projection period. However, the number of new jobs created is expected to increase at a slower rate in hospitals than in many other industries because of the growing utilization of clinics and other outpatient care sites. Despite relatively slow employment growth, a large number of new jobs will be created because of the industry’s large size. Medical and health services managers with experience in large facilities will enjoy the best job opportunities, as hospitals become larger and more complex.

Employment will grow fastest in practitioners’ offices and in home health care agencies. Many services previously provided in hospitals will continue to shift to these sectors, especially as medical technologies improve. Demand in medical group practice management will grow as medical group practices become larger and more complex. Managers with specialized experience in a particular field, such as reimbursement, should have good opportunities.

Medical and health services managers also will be employed by health care management companies that provide management services to hospitals and other organizations, as well as to specific departments such as emergency, information management systems, managed care contract negotiations, and physician recruiting. [5]

Healthcare Industry

 

As noted by Wilson and Lankton (2004)[6] , the healthcare industry accounted for 14% of the U.S. GDP ($1.31 trillion) and is projected to rise to $2.6 trillion.  Moreover, the industry is experiencing significant changes with the introduction of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), mergers and acquisition, proliferation of online healthcare information (e-health), and increasing demand for technology support such as electronic access to health records, and clinical information systems.  Clearly, such changes will impact the demand for health information management professionals to support the demands of this industry.

 

There will be an increasing demand for health care professionals as the population of South Dakota ages [from 110,000 persons 65 years and older in 2000 to 188,000 in 2025], as new technologies in the medical field require further specialization, and as the health care delivery sector of South Dakota grows. There currently exists clear shortages of nurses and pharmacists in South Dakota and the list of other health profession  shortages is growing.[7]

 

Just some of the data from the Labor Market Information Center of the South Dakota Department of Labor also suggest that there is a strong need for health information management professionals in the state:

  • South Dakota’s health care industry is a major source of employment and earnings in South Dakota, accounting for nearly 43,850 workers (or 11.7 percent of all wage and salaried workers) and 14.5 percent of employer payrolls statewide in 2005.
  • The number of workers in South Dakota’s health care industry increased by 24.3 percent over the last 10 years, significantly higher than the 12.8 percent increase among all industries. Average annual pay of health care workers also increased faster than for their counterparts in all industries combined, at 45.0 percent compared to 40.7 percent.
  • The health care and social assistance industry is projected to be South Dakota’s largest growth industry, adding an estimated 15,410 jobs by 2014. It is also projected to be one of South Dakota’s faster growing industries, increasing more than 30 percent from 2004 to 2014. This is more than twice the average growth rate for all industries.
  • Nearly all health care occupations are projected to have favorable or very favorable job outlook in South Dakota to 2014, with demand for workers being greater than the estimated supply of workers.
  • Almost all health care professions in South Dakota are projected to show double digit percentage growth between 2004 and 2014.[8]

 

Distance Education

 

Place-bound, non-traditional adult students will continue to be a population requiring additional services from public higher education in South Dakota, especially those populations in areas of the state not served directly by a residential campus. This will  increase the need for off-campus educational services, including the Electronic  University Consortium and site-based services throughout the state where a residential campus does not exist. Currently, all universities offer off-campus instruction through electronic delivery. In addition, there are several site-based off-campus programs, including those that utilize interactive video classrooms.  Today and in the future, our students will expect that the Internet is a resource for conducting business. Students will turn to the Internet first as their primary source of information and services whenever possible. Today, more than 75 percent of 17 year olds have access to the Internet. Further, South Dakota’s working adults have little time for the information delays and waiting lines on campus to obtain student services.[9] 

 

Curriculum Implications

 

The trends in the healthcare industry and health information management indicate an increasing need to prepare graduates to work as health information managers.  Clearly these students must also be ready to work in a field that is becoming more technological with electronic health records. 

 

Distance delivery of courses will help to reach students that have time constraints or are geographically unable to attend campus classes; thus increasing the pool of students and potential graduates to work in the health information management field. 

 

There is also a need to remain current with the technology utilized by the practitioners in the field; this means obtaining and using software products for the health information functions.  The health information management program uses Microsoft Office products, such as Word, Access, and Excel to simulate a number of tasks as well as using HIM-specific applications, such as 3M encoder and grouper and 3M Health Data Management.   Medical records have been scanned into electronic files and students are no longer using paper-based records for laboratory experiences. 

 

PART 3: ACADEMIC PROGRAMS AND CURRICULUM

 

Curriculum

 

Health Information Management at Dakota State University is made up of two undergraduate degree programs: Health Information Administration and Health Information Technology.   In addition, Dakota State also offers a Healthcare Coding Certificate program.  The healthcare coding certificate students will complete 34-credits of coursework at the 100-200 level.  Both HIT and HIA students complete a professional core of 100-200 level health information management courses in addition to general education, science, business, and computer courses. The HIA students have additional coursework in the business, management, and general education areas as well as 300-400 level HIM courses.  These three programs are designed in a progression format.  All courses within the coding certificate requirements, with the exception of HIM 291 Coding Experience, are required within the HIT and HIA degrees, so a student may chose to move from the certificate into one of the undergraduate degrees and all coursework will apply.  Similarly, all courses within the associate HIT degree will fit into the HIA degree.

 

Course

Credits

Coding Certificate

Associate Degree

Baccalaureate Degree

ACCT 210

Principles Accounting I

3

 

 

X

BADM 220

Business Statistics

3

 

 

X

BADM 360

Organization & Management

3

 

 

X

BADM 460

Human Resources Management

3

 

 

X

BIOL 151

General Biology

4

X

X

X

BIOL 323

Human Anatomy and Physiology

4

X

X

X

CIS 130 or CSC 150

Visual Basic Programming or Computer Science I

3

 

X

X

CIS 325

Management Information Systems

3

 

X

X

CSC 105

Introduction to Computers

3

X

X

X

CSC 206

Adv. Computer Applications: Access

1

 

 

X

ENGL 101

Composition I

3

 

X

X

ENGL 202

Composition 2

3

 

 

X

HIM 130

Basic Medical Terminology

2

X

X

X

HIM 150

Intro. to the Health Info. Management

3

X

X

X

HIM 160

Health Care Coding Systems

3

X

X

X

HIM 170

Legal Aspects of Health Info. Mgmt

3

X

X

X

HIM 250

Alternative Site Health Info. Mgmt

2

X

X

X

HIM 252

Basic Foundations of Health Data Systems

3

 

X

X

HIM 260

Fundamentals of Human Diseases

5

X

X

X

HIM 262

Advanced Coding & Reimbursement

4

X

X

X

HIM 265

Management of Quality/Funct. of  HIM

4

 

X

X

HIM 285

Supervised Professional Practice

2

 

X

X

HIM 286

Supervised Professional Practice

1

 

X

X

HIM 287

Supervised Professional Practice

3

 

X

X

HIM 291

Coding Experience

1

X

 

 

HIM 360

Management of Health Info. Centers I

3

 

 

X

HIM 361

Management of Health Info. Centers II

3

 

 

X

HIM 443

Current Trends in Health Care Delivery

3

 

 

X

HIM 444

Advanced Health Data Systems

3

 

 

X

HIM 450

Research in HIA

3

 

 

X

HIM 485

Health Info. Administration Supervised Prof. Practice

4

 

 

X

MATH 102

College Algebra

3

 

X

X

OED 344

Business Communications

3

 

 

X

WEL 100

Wellness for Life

1

 

 

X

WEL 100L

Wellness for Life Lab

1

 

 

X

*Select from list

General Education Natural Sciences course

3

 

 

X

*Select from list

General Education Oral Communication course

3

 

X

X

*Select from list

General Education Social Science course

3

 

X

X

*Select from list

General Education Social Science course

3

 

 

X

*Select from list

General Education Arts & Humanities course

3

 

X

X

*Select from list

General Education Arts & Humanities course

3

 

 

X

*Select from list

Institutional Graduation Written Communication course

3

 

 

X

 

Electives

9

 

 

X

 

Total Credits

 

34

67

128

 

* Healthcare Coding Certificate (HCC)

The Health Care Coding Certificate program prepares students with entry-level skills needed to code, classify, and index diagnoses and procedures for the purpose of reimbursement, standardization, retrieval and statistical analysis. Principles in ICD-9-CM coding, CPT coding, and third-party reimbursement will be emphasized.   The courses within the Health Care Coding Certificate program are also applicable to the A.S. in Health Information Technology and the B.S. in Health Information Administration and students may wish to progress into those programs. 

 

An important part of the Coding Certificate Program is the supervised professional practice.  This internship is completed at a healthcare facility to provide for hands-on reinforcement of the classroom instruction.

 

Graduates of the health care coding certificate may wish to write American Health Information Management Association's certification examination to become a Certified Coding Associate (CCA).

 

* A.S. in Health Information Technology (HIT)

Students in this program are prepared for a technical area of service in hospitals, clinics and related health facilities, and agencies related to health care. Graduates are qualified to serve as entry level health information technicians performing tasks involved in the collection, retrieval, manipulation, analysis, and dissemination of health information utilizing clinical, computer, and business skills. The health information technician performs technical duties vital to the operation of a health information management/medical record department in any health care facility, as well as to a wide array of product and service companies supporting healthcare.

 

An important aspect of the Health Information Management Programs is the supervised professional practice (SPP) component. These field experiences provide students the opportunity to participate in supervised clinical activities in hospitals and other health care settings designed to reinforce the classroom and laboratory learning experiences.  There are three SPP experiences within the HIT major.  The first is an 80-hour experience usually completed in a small acute care general hospital, the second is a 49-hour experience completed in a non-acute care hospital setting, such as a clinic, long term care facility, health insurance company, specialty hospital or registry, home care, hospice, community health, etc., and the final SPP is a 120-hour experience at a medium-large acute care hospital. 

 

Graduates of the HIT program are eligible to write American Health Information Management Association's certification examination to become a Registered Health Information Technician (RHIT).

 

* B.S. in Health Information Administration (HIA)

Students in this program are prepared with the technical skills, as well as the administrative knowledge and skills for a professional area of services in similar institutions as the technician. Graduates are qualified to serve as entry level health information administrators, who are responsible for the management of health information systems consistent with medical, administrative, ethical and legal requirements of the health care delivery system.

 

The HIA students also complete the very important supervised professional practice (SPP) experiences.  They complete the three SPP’s that are included in the HIT degree program as well as an additional 160-hour management practicum at a large hospital. 

 

Graduates of the HIA program are eligible to write American Health Information Management Association's certification examination to become a Registered Health Information Administrator (RHIA).

 

Program Delivery

Although students may enter the HIM Programs at any semester, we have established sample schedules based upon a Fall entry.  These sample schedules lay out a plan of study for students which allow the students to finish the coding certificate in 3 semesters (1 year), the HIT students to finish in 6 semesters (2 years), and the HIA students to finish in 12 semesters (4 years).  Students who do not enter in the Fall semester, or who have transfer credits, or who need to take pre-general education math or writing courses will follow individualized programs of study based on their needs.  

 

The majority of the HIM-specific courses are offered on a once-a-year basis, with the exception of HIM 130 which is offered in both Fall and Spring semesters and the supervised professional practice and coding experience courses which are completed as arranged for the student.   The coding and reimbursement courses may also be offered in the Summer if needed by students at that time to ensure timely completion of their program.  The majority of the students complete the supervised professional practices during the Summer term. This frequency of course offerings does meet the needs of the majority of students.  However, due to the prerequisite requirements for some courses, this does present a challenge to students who do not start in the Fall semester.

 

The number of students in each of the courses is limited on both sides by policies and practices that have been established.  Current Board of Regent policies require that undergraduate courses must have a minimum of 10 to be scheduled and the HIM Programs have limited our HIM course sizes to a maximum of 25 students per section.  Although the instructor may give permission for the maximum limit to be increased to allow a few extra students, additional sections of a course have been added as needed to meet demand (also having the same minimum and maximum class size requirements).   

 

A unique feature of the coursework in the health information management programs is the distance delivery component.  The 100-200 level health information management classes (with the exception of HIM 130) are offered for on-campus students in the Technology Classroom Building on the DSU campus in Madison, SD.  These classes are broadcast through live interactive video technology simultaneously to a classroom at the University Center in Sioux Falls.  Students are located in both sites and the instructor will vary the location from which she teaches, being in Sioux Falls at times and on campus in Madison at time.  These classes are recorded and digitized for webcasting to distance students via the Internet asynchronously.  The distance students will link to the video file to watch the class take place after it is over.  This allows the distance students to watch the instructor teach and see interactions that took place during the classroom session.   All students, whether on campus, at the University Center, or at other sites using the webcasting, will use a course management website for obtaining course materials and corresponding with the teacher and other students using email and discussion boards.  Online testing on the course management website is also used for all students, with proctors monitoring students testing outside of the classroom and the instructor monitoring classroom testing.  Students enrolled in any on-campus courses are expected to enroll in the on-campus version of HIM courses if available. The upper level HIM classes (300-400 level) and HIM 130 course are offered only as Internet based classes.  The same course management system is used for delivery of course content (usually as text based materials, although there may be some video files), course materials, communication via email and discussion boards, and online testing. 

Curriculum management

Curriculums for each program are overseen by working groups made up of faculty that teach in the particular program; therefore, the HIM faculty members are responsible for the curriculum in our coding certificate, health information technology associate degree and health information administration baccalaureate degree.  Curriculum modifications initiated at this level are then brought to the college faculty as a whole for approval.  They are then forwarded to the university curriculum committee and are acted on under the university policies.  A recent change in the curriculum, which will be implemented in the coming year, is the change in coding courses.  HIM 262 Advanced Coding and Reimbursement (a 4-credit, 5-hour contact course) has been modified.  Reimbursement content has been incorporated into a new course HIM 264 Reimbursement Methodologies (a 1-credit, 2-hour contact course) and HIM 262 will continue to include the coding concepts related to CPT and alternate site coding.  HIM 262 will now be a 3-credit, 4-hour contact course.  This change allows for additional contact time to allow for more hands-on laboratory experience without increasing the credits required and will also enhance the instruction of reimbursement concepts.

 

Course content is continually updated and modified to reflect current practices in the health information management field, although this does not usually require formal curriculum modifications.  For example, increased use of technology through utilization of scanned medical records, electronic databases, and electronic health record softwares have been incorporated within the classes.   Course lectures utilize the most current textbook resources and resources such as the American Health Information Management Association (AHIMA) Communities of Practice and AHIMA publications are referenced in coursework. 

 

The coding experience and the supervised professional practice experiences provide the students with hands-on field experiences in a variety of settings.  Affiliations agreements are utilized with the facilities and providers of those experiences in order to outline the responsibilities of all parties involved.  The sites are provided with guidance as to the expectations and learning outcomes for the experience and the effectiveness of the site in providing the experiences is evaluated by both the students and the clinical coordinator who facilitates and monitors the experience as well.  The site supervisors are asked to evaluate the student and provide feedback regarding the preparation of the student and suggestions for curriculum.

 

The Health Information Management Programs have utilized the benefits of an informative and supportive advisory board.    The advisory board is a group of professionals working in the health information management field and related fields and people who can provide input, suggestions, and advice for the HIM Programs. The HIM Programs Advisory Board meets at least one time each Fall and Spring semester and the members represent a variety of facilities and viewpoints.   For example, we have included people from large and small facilities, from acute care, long term care, and ambulatory care settings, from HIM departments and other related departments.  In the past, we have also included a high school counselor to the HIM Programs Advisory Board and someone involved with the post-secondary technical institute system; these people have been helpful in providing input and serving as a resource in helping us with recruitment efforts and transfer issues.  They review the curriculum and other aspects of the HIM Programs and are encouraged to give feedback from their perspective. 

 

Accreditation/Approval

The Health Information Management degree programs are accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM).   Each program submits data for annual review in CAHIIM’s Annual Program Assessment Report in order to be awarded continuing accreditation.  The healthcare coding certificate program has been approved by the American Health Information Management Association (AHIMA).  The next review is scheduled for 2008-2009.

The curriculum for these programs are guided by the accreditation standards and approval criteria.  All courses are reviewed on an ongoing basis to ensure that all domains and subdomains and knowledge clusters required by the accrediting and approval bodies are included in the curriculum.

Dakota State University offers the only health information technology and health information administration programs in South Dakota that are accredited by CAHIIM and the only coding certificate program in South Dakota approved by AHIMA.

PART 4:  PROGRAM ENROLLMENTS AND STUDENT PLACEMENT

Admission standards

Undergraduate admissions requirements are set by the South Dakota Board of Regents.  For admission, high school graduates must meet the minimum course requirements with a an average grade of C. Additionally, students must rank in the top 60% of their graduating class or obtain an ACT composite score of 18 or obtain a high school GPA of 2.6.  As with most of the majors on campus, the Healthcare Coding Certificate and the associate degree in health information technology programs do not have any additional admission requirements.  However, the baccalaureate degree in health information administration does have additional admission requirements and the students must be accepted through a formal admission process. 

 

Formal application to the HIA Program is made during the spring semester while completing the second year courses in the HIT program. Timing will vary among transfer students without the HIT degree, but should coincide with the spring semester while completing the second year courses in the HIT program. Progression RHIT's (RHIT's returning to complete the HIA degree) will apply during their first semester of enrollment. Those students who demonstrate a potential for achievement are admitted to the HIA Program. The application process requires the student to: 

1.      Complete a questionnaire.

2.      Obtain two letters of reference from non-family members and non-AHIMA credentialed faculty.

3.      Be interviewed, during which time the applicant will be presented with a problem dealing with ethics, management or professional skills to which the student will respond verbally. For distance education students, this will be done by a telephone interview. A time will be set up with the panel and the student will phone using the toll-free number (1-800-641-4309). Students on campus will complete their interview in person at a scheduled time and site at Dakota State University.  In addition, distance students who will not be on campus for the interview are asked to submit a short video tape introducing themselves as a part of their application materials.

4.      Complete a release form authorizing information to be reviewed by the HIA Admission Review Committee.

5.      Possess a current RHIT certification or a cumulative GPA of 2.7 in all HIM courses within the HIT program as well as an overall cumulative GPA of 2.25 or above.  The academic summary will be used to calculate the HIM GPA.

All documentation is to be provided to the HIM Program Director.  Transcripts, letters of recommendation, and questionnaires can be faxed to 605-256-5208 or 605-256-5060. 

The HIA Admission Review Committee will complete an assessment in which the student is expected to obtain an overall satisfactory rating of 30 points out of a maximum of 45 points.

 

The members of the HIA Admission Review Committee will include the Director of the HIM Programs, one or more of the members of the faculty of the HIM Programs, a representative from the university’s Career Services or Student Services departments, and a RHIA-credentialed practitioner working in the HIM field. 

Program Enrollment

In Fall 2006 overall enrollment for Dakota State University was 2439, including 2185 undergraduates and 254 graduate students.  The male to female ratio for the overall enrollment is 47% male, 53% female.  Our average ACT for first-time, degree-seeking freshmen this fall was 21.5.  Our student to faculty ratio is 15 to 1 (that is student FTE to instructional FTE).  The majority of students on the DSU campus are traditional age students.

 

The students in the health information management programs have included both traditional freshman-age students as well as non-traditional students entering or returning to college at a later age.  Overwhelmingly, the students have been female, although at times there have been a few males in our HIM programs.   Many of the students in the HIM programs are also taking classes on a part-time basis.

 

When we started offering our upper-level HIM courses via the Internet we experienced an increase in our applicant pool for distance students who would not be coming to the Dakota State University campus.  These students are usually planning to progress from a degree in HIT to seek the baccalaureate degree; many of these applicants are credentialed as Registered Health Information Technicians.   As we’ve added the additional HIM courses within the associate degree and healthcare coding certificate via distance delivery, we have also experienced an increase in our student population who are not located on the campus. 

 

During the Spring 2007 semester, we have 81 students included on our list of majors for HIA, HIT and Coding Certificate programs.  Of these, 3 are men and the rest are female.  Our ethnic diversity among these students is 74 white, 3 black, 1 Native American, and 3 unknown.  The average age of these students is 35-years-old.  Of the students, we have 45 students located in South Dakota, with the remaining students spread out over 25 states.

 

Program Enrollments since 2002

 

Program

2002

2003

2004

2005

2006

HIA

30

39

35

43

41

HIT

16

26

25

34

38

Certificate

 

4

6

9

6

HIM Total

46

69

66

86

87

 

Program Graduation and Placement

The number of graduates for each program are listed below.  Frequently, the graduates earning the coding certificate are also completing either the HIT or HIA degree, so they are included in both the programs.    In the years listed below, in 2003-2004 all of the coding certificate completers were also enrolled in either the HIT or HIA programs.  In 2004-2005 only two of the coding certificate students were not in the HIT or HIA programs and in 2005-2006, only one student was not in the HIT or HIA programs.  (Those adjusted numbers are shown in parentheses in the table.)

 

Program

2000 – 2001

2001 – 2002

2002 – 2003 

2003 – 2004 

2004 – 2005

2005 – 2006  

HIA

9

3

2

5

10

3

HIT

4

4

6

2

9

7

Certificate

 

 

 

3 (0)

11 (2)

7 (1)

HIM Total

13

7

8

10 (7)

30 (21)

17 (11)

 

Placement for our graduates is excellent.  The Career Services Office is responsible for preparing Dakota State University’s annual placement report.  We encourage our graduates to respond to the surveys and requests for information that they may receive so that the data is accurate.   The Career Services Office has not collected the data on the students who complete only the coding certificate, and we have asked them to do that in the future.  However, with the limited number of “certificate-only”graduates, we have been able to determine that they are successful in finding employment.  As we see more of our students enrolled in the distance program, we are finding our graduates employed in a wide geographic area. 

 

Program

2003

2004

2005

2006

HIA

100%

100%

100%

100%

HIT

100%

80%

100%

67%

DSU Overall

92%

92%

95%

95%

 

 

The Career Services Office maintains a website which is a centralized resource designed to assist all DSU students in all majors.  They provide career counseling/coaching, career interest testing, job postings, periodic on-campus interviews for internships and permanent positions, a variety of workshops, internship assistance, and student employment opportunities. 

 

PART 5: FACULTY CREDENTIALS

 

The Director of the Health Information Management Programs is directly supervised by the Dean of the College of BIS.  The Director provides the leadership for the HIM faculty and staff, in cooperation with the Dean of the College of BIS.  There are currently three AHIMA-credentialed faculty members, including the Program Director.

 

Faculty members assigned to the Health Information Management Programs are listed in the table below.  All HIM courses are taught or coordinated by one of these AHIMA-credentialed people.  Workload assignments at DSU are typically 12 credit hours each semester for full-time faculty, and these faculty members have had course assignments made in other areas of the College of BIS, such as CSC 105 Introduction to Computers, OED 214 Word Processing, OED 242 Office Procedures, and OED 335 Office Automation in the past.   

 

Name and Credentials

Rank

Appointment

Degree

Dorine Bennett, MBA, RHIA, RHIT, FAHIMA

Program Director, Associate Professor

August 1987

(In progress) Ed.D. in Educational Administration (Adult and Higher Education) -- USD

MBA – USD

BS in HIA – DSU

AS in HIT -- DSU

Rose Goeden, RHIA

Instructor

September 1996

(In progress) MBA  – USD

BS in HIA – DSU

Joyce Havlik, MSIS, RHIA

Instructor

September 1996 (adjunct)

January 1997

MSIS – DSU

BS in HIA – DSU

     

Dorine Bennett joined the faculty at Dakota State University beginning with the Fall 1987 semester as an instructor.  She has been promoted to Assistant Professor and then to Associate Professor.  She was granted tenure in 2004 and became a member of the graduate faculty in 2006.  Dorine became the Director of the Health Information Management Programs in the Summer of 1996.  In the Fall of 1996, Rose Goeden was hired full time as an instructor and Joyce Havlik was hired on an adjunct instructor basis.  Joyce joined the faculty on a full-time basis in the Spring of 1997.  During the 2006-2007 year, Joyce applied for promotion to assistant professor rank and is currently undergoing the approval process.

 

Dorine Bennett worked as director of the medical record department at a small hospital in South Dakota, as office manager for a community health program, and as medical record manager for the Nebraska Veterans Home system, prior to joining the faculty at DSU in 1987.  She became Director of the HIM program at DSU in 1996.  During her career, she also has consulted to a number of healthcare facilities and presented in many workshops and inservices related to health information management topics.  She is active in the state HIM organization and has been the President and Director of Education for SDHIMA as well as chairing and serving on several committees.  On the national level, Dorine has been on the Board for AHIMA Assembly on Education and served on AHIMA committees such as the Nominating Committee, the HIM Education Strategy Committee and the Committee on Professional Development; she has also been an AHIMA accreditation site reviewer for educational programs and was selected to serve on the AHIMA Council on Accreditation (which is now the Commission on Accreditation of Health Informatics and Information Management Education). 

 

Rose Goeden is an instructor in the College of Business and Information Systems, and teaches both on-campus, and online health information technology and health information administration courses. Her work experience prior to coming to Dakota State University, was mainly in the area of acute care.  Rose was a recipient of a faculty stipend award from AHIMA to participate the online “Advance Privacy Specialty Program” and to attend the one-day “Privacy Institute” workshop during AHIMA’s 2006 convention.    Rose is also a 2006 recipient of an Excellence in E-Learning award from the South Dakota Board of Regents for her work in delivering quality instruction by distance and is currently an EUC Quality Matters reviewer for distance education courses for Dakota State University E-Education Program. 

 

Joyce Havlik, MSIS, RHIA, is an instructor in the HIM program.  Before coming to DSU to teach in the HIM program, she worked at a physician clinic, VA Medical Center, and at the Madison Community Hospital where she was the director of HIM, medical staff coordinator and credentialer, quality improvement coordinator, JCAHO coordinator, risk manager, and medical librarian.  She regularly attends South Dakota Health Information Management Association (SDHIMA) conventions, South Dakota Hospital Association (SDAHO) conventions, and faculty development opportunities.  She has also attended the American Health Information Management Association (AHIMA) conventions and AHIMA’s Assembly on Education; she has served SDHIMA as President and other chair positions; and has given presentations to SDHIMA and other educational sectors. Joyce has earned the Recognition of Achievement award from TekXam demonstrating her mastery of general computing concepts.

 

Dakota State University, the College of BIS, and the HIM Programs are all very supportive of faculty development.  All faculty members are encouraged and provided financial assistance to attend professional conferences and workshops.  The faculty members regularly attend educational sessions both on-campus and off-campus; these topics have included content areas of their courses as well as new technologies for the HIM profession or for distance delivery of courses. 

 

The AHIMA-credentialed faculty of the HIM Programs are well-qualified, dedicated, and experienced.  We have no plans at this time to make any changes.

 

The non-HIM specific courses within the majors are taught by faculty members qualified in their academic area.  For example, faculty members from the College of Arts and Sciences teach the anatomy and physiology course on campus, faculty members in the business area of the College of Business and Information Systems teach the business statistics, organization and management, human resource management, and business communications courses on campus, and computer science or information systems faculty members teach courses such as the computer applications and management of information systems classes on campus.   The faculty members in the health information management programs cooperate with those faculty members to ensure that course content is applicable and appropriate for our students. 

 

During the 2006-2007 academic year, the faculty of the HIM Programs have been very pleased to provide leadership and participate in the South Dakota Electronic Health Record Assessment (SDEHRA) project.  South Dakota Electronic Health Record  Assessment (SDEHRA) is a statewide multi-stakeholder assessment to determine the current use of electronic health records and information exchange in the state. Expected outcomes for this project are to assess organization level policies and state laws related to Health Information Exchange (HIE); to discover barriers and practices relating to HIE; to identify privacy and security issues relating to HIE; to investigate Regional Health Information Organization (RHIO) possibilities for South Dakota and other regions; to develop a road map that address challenges in order to remove barriers and establish first stage planning recommendations.  Through funding provided by a grant from the State of South Dakota, project teams from Dakota State University will be conducting surveys, focus groups, and interviews to collect data, and will be offering educational opportunities.  The SDEHRA work and results will be shared with the Electronic Health Record Subcommittee of the Governor’s Health Care Commission.

 

Dakota State has been fortunate to have had a very active HIM student association for over 20 years.  The Health Information Management Club has provided a number of outreach events which have helped to develop and maintain relationships with the Madison community as well as within the HIM community in the region.   Over the years the HIM Club has been involved in local service activities such as Adopt-A-Highway (litter clean up), Relay for Life (fundraiser for American Cancer Society), March of Dimes Walkathon (fundraiser for March of Dimes), Zimmfest (fundraiser for local families in need), and sponsorship of blood drives each semester.  They assist with health fairs both on-campus and off campus in Madison and other locations.  The students and faculty have also participated in a number of projects at area hospitals and clinics, helping with activities such as purging records, moving files, and organizing patient files.  During this academic year, the HIM Club is working closely with the state health information management association with distribution of the recently updated South Dakota Health Information Management Legal Manual.  The manuals are stored at DSU and the HIM Club members receive and process orders for manuals to be shipped to health care facilities and other customers; payment is sent to the state HIM association and they cover the mailing costs as well as making a donation to the student organization for each manual processed. 

 

Recently, Dakota State University HIM students were invited to be project leaders for the American Health Information Management Association’s school partners program.  Under this program, students from health information management programs around the nation are invited to contribute to AHIMA's Student Connection e-newsletter and be a facilitator for organized student chat sessions on AHIMA’s Student Community of Practice (an online discussion and resource website).   Students have contributed articles for the March/April e-newsletter and will be facilitating chats in April on the topics of privacy and security, mainly patient rights under HIPAA, and student career plans and preparation.

PART 6: ACADEMIC AND FINANCIAL SUPPORT

Business Information Systems Office

The college office is the central point of support. The Dean’s office is located in the college office. Office support is provided by 2 full-time positions (1 full-time and 2 half-time staff).  One of the half-time office support persons provides primary support for the HIM Programs and is supervised by the HIM Program Director.  The office is also provided with several work-study positions who are tasked with helping faculty whenever help is requested.

Financial Support to the Program

The budget for the College of Business and Information Systems, which includes the HIM Programs, is prepared by the College Dean and is then presented to the Academic Vice-President who then seeks approval of the President and Board of Regents. The final authorization of the budget is subject to inclusion by the governor in the State of South Dakota’s annual budget and appropriation by the State legislature. A portion of the money allocated to the College of Business and Information Systems is transferred to the accounts used by the Health Information Management Programs. This funding covers the basic expenses such as phone, printing, copies, etc. as well as accreditation costs.  Funding for faculty development activities are provided through the College of BIS operating budget and the Institutional Faculty Development funds managed by the Office of the Academic Vice President.

 

Another source of funding which has been used to benefit the HIM students is the HIM Club accounts.   Student organizations prepare budgets and apply for funding from monies collected through the vending machines on campus, and the HIM Club has been allocated a portion of that money each year.  In addition, the HIM Club collects dues and has fundraising events to earn money.  Although these funds do not affect the HIM Programs directly, the students have used their HIM Club funds to enhance their educational experience by paying for travel expenses for tours of facilities and purchasing books and videos at times. 

Academic Advising

All BIS faculty are expected to contribute to academic advising. Advisees are assigned based on majors. It is the policy of the HIM Programs to assign our AHIMA-credentialed faculty members to be the academic advisors for students who have declared HIT or HIA majors or the healthcare coding certificate option.  The faculty members meet with their advisees to discuss course registration, grades, and other academic issues, either in person or via email correspondence.  Advisors are generally assigned as students enter the HIM Programs to faculty based on how many advisees each of the faculty members currently have.  However, students may also specify preferences for an advisor and their request will be honored.  Students can request a change in advisor at any time.   The HIM Program Director has developed reference materials to assist faculty and students in the advising process and also assists with substitution and transfer questions for advising HIM students. 

 

Dakota State University has an online Academic Advising Handbook, and there is also a Faculty Advising Specialist Team (FASTeam) which consists of a faculty representative from each college, a faculty representative from USDSU, the Retention Specialist, the Activity Director, the Project Coordinator, the Faculty At-Risk Specialist, the Information Development Specialist, and a faculty representative.  The FASTeam members provide faculty development training sessions related to advising issues.

Library Resources and Services

The mission of the Karl E. Mundt (KEM) Library & Learning Commons is to support the curriculum of Dakota State University.  As with any academic library, the first priority of the KEM library staff is to select appropriate materials to support the educational mission of the university and make them available to the campus community.  This role is particularly vital as information is digitized and increasingly expensive.  Libraries subscribe to electronic resources and then, through their homepages, provide a single port of entry for the campus into the licensed and expensive world of scholarly electronic publishing.

 

Since Dakota State University received its current focused mission two decades ago, the KEM Library’s mission has been to expand its collection of materials on computers, technology, and information systems.  To that end, the KEM library has developed database access and basic collections in information systems.  The material collections will continue to be built through faculty recommendations and requests, as well as from librarian selection based upon their knowledge of the curriculum and its needs.  The journal collection is also based on faculty requests and is fine-tuned by means of an annual review.  This analysis helps the Library focus its expenditures (and finite budget) on those journals that are regularly needed and used by the institution’s students. The collections have been enriched with digital information.  The library has acquired or subscribed to numerous online databases including the Association for Computing Machinery (ACM) Digital Library, ProQuest Computing, ABI-Inform, Infotrac, Lexis-Nexis and others.  Much of the material indexed in these aggregated databases includes direct access to the full text of the articles indexed.

 

The Library holds an extensive collection of electronic books on computer security and information assurance, made available through NetLibrary.  The collections also contain laser disks and videos purchased to support the classroom needs of the faculty.  All of the library’s materials are cataloged, regardless of format, for ease of access and retrieval by students and faculty alike.  The Mundt Online (http://www.departments.dsu.edu/library/) serves as our portal to faculty and staff on campus or off. 

 

The Karl E. Mundt Library provides direct access to an even more extensive collection of materials through its online library catalog that includes over 5 million holdings of more than 70 libraries in the South Dakota Library Network (SDLN).  In addition to being an online catalog, the SDLN has been enriched by the addition of a number of external databases, most notably, Academic Index, Business Index.  The SDLN has added full text to the IAC databases.  Through access to the Internet and to the information services of the South Dakota Library Netwrok, OCLC’s FirstSearch and DIALOG, the Library provides students with access to databases critical to their discipline.  Materials held by other libraries are readily available to the DSU community through electronic interlibrary loan systems or full text, so rarely is the Library unable to quickly meet student or faculty information needs.  Statewide and regional resource sharing is supported by a courier service so hard-copy document delivery frequently occurs within 24 hours of request.  Article delivery is further facilitated by optical scanning and email delivery.

In addition to the collections, systems and services offered, library staff also provide assistance and instruction to faculty and students through workshops, classroom instruction, online tutorials, and one-to-one.  Library faculty is available for direct online research assistance using email, chat and IM.  Library faculty collaborates with course faculty to ensure students have the research background necessary to complete course assignments.  Library faculty develops online tutorials, subject guides, and other instructional materials to support classroom learning on campus and at a distance.

It is also the Library’s goal to graduate students who are able to find, evaluate, and use information to solve problems and to make decisions effectively.  Graduates should have the knowledge and skills to function successfully as continuous learners in a continuously changing information world.  To successfully meet its goals, the library provides excellent collections, information systems, services, instruction, and staff. 

Professional Library Faculty

Name

Title

Ethelle Bean

Professor / Library Director

Dustin Larmore

Assistant Professor / Technical Services Librarian

Todd Quinn

Assistant Professor / Instruction & Reference Librarian

Risë Smith

Professor / Public Services Librarian

 

Technology infrastructure

 

DSU has an excellent technology infrastructure supporting wired and wireless access to computing resources.The Systems Support branch of Computing Services provides centralized support for personal computers and other systems on the campus-wide network:

  • Tablet PC's with Windows XP
  • Computer Labs in most buildings
  • HP and Gateway servers running a variety of operating systems including Windows 2003, Windows 2000, RedHat Linux and FreeBSD.
  • Access to the Regents Information System mainframe

All systems are connected through a campus-wide computer network that has existed since 1987. In 1993, Computing Services expanded the network cabling to every dorm room, switched the network backbone to fiber-optic cable and decommissioned the on-campus IBM mainframe.

 

Recent improvements include:

  • Added Cyber Cafe with computers donated by Gateway 
  • Single mode and multi mode fiber connections between campus buildings and the server room
  • Category 5 wiring in all campus buildings
  • Wireless access points in all the buildings
  • Gigabit fiber backbone to the main academic buildings with switched 100 megabit to the desktop
  • Packet Shaper to control bandwidth usage
  • Firewall and intrusion detection system
  • The server room has uninterruptible power supply and (soon) a backup generator
  • Student e-mail on Exchange 2003
  • Faculty/Staff e-mail on Exchange 2003
  • Microsoft Active Directory as part of the SD Board of Regents System-wide single sign-on system
  • Storage Area Network (SAN) with 2.8 terabytes of storage housing Student and Faculty home directories among other things
  • Off-site server backup over fiber channel

DSU connected to the MIDNET regional NFSNET provider with the help of a two-year NSF grant in November, 1991, and in the summer of 1994 installed a DS-1 (1.544Mb/sec) link to the Internet via the SDnet South Dakota state-wide network. Upgrades have been made since then to the 10 Mb/sec bandwidth we have now on Internet 1. That Internet connection now goes through the Digital Dakota Network operated by the State of South Dakota's Bureau of Information Technology. On April 1, 2002, DSU officially became an Internet 2 member with a 5 Mb/sec connection through the Great Plains Network.

 

Computing Services staff provide technology support to faculty, staff, and students.

Lead Computing Services Support Staff

Name

Title

Josh Boldt

Computer Support Specialist

Craig Miller

Communication Network Administrator

David Vickmark

Technology Integration Specialist

David Zolnowsky

Chief Information Officer

E-education services

E-Education Services is responsible for program planning, marketing, program implementation and overall management of courses and programs offered by alternative delivery at Dakota State University.  Working in partnership with the colleges and the institution’s academic support areas, E-Education Services works to design and develop active and collaborative degree programs at a distance.

E-Education Services is staffed with the Director of E-Education Services, the DSU Webmaster, Instructional Technologist, Web Support Technologist, and a senior secretary (Table 8). This team serves the needs of students who are enrolled in the online and videoconferencing courses at DSU. The office is the mainstay of distance services to students, working with the administrative offices of DSU to provide these services. The staff also serves the Web needs of faculty, staff and students at DSU and the needs related to educational technology. The office staff assists faculty in the design and implementation of courses delivered by various forms of technology.

E-education services also provides student labor support to assist the faculty in the Health Information Management Programs.  These students will assist with general clerical tasks as well as helping with course management tasks in WebCT.

 

E-education Support Staff

Name

Title

Brent VanAartsen

Technology Specialist, Office of E-Education Services

Susan Eykamp

Senior Secretary, Office of E-Education Services

Deb Gearhart

Director, Office of E-Education Services

MingMing Shao

Instructional Technologist, E-Education Services

Haomin Wang

Manager of Instructional Technology, Office of E-Education Services

 

Another resource that is available to distance students is the Electronic University Consortium (EUC).  The EUC is a centralized location where you may register for distance courses offered by any of the any of the SD public universities.

Administrative Support Staff

Current administrative staff will provide the academic support services to deliver undergraduate and graduate programs at DSU  The administrative support personnel who are particularly critical to the delivery of the HIM programs are included in the following table:

Administrative Support Staff

Name

Title

Sandy Anderson

Registrar, Enrollment Services

Carrie Ahern

Assessment Specialist, Office of Institutional Effectiveness and Assessment

Steve Bartel

Director of Student Services

Keith Bundy

Director Student Development and ADA Coordinator

Denise Grayson

Director, Financial Aid

Jean Layton

Director, Office of Grants and Contracts

Marie Lohsandt

Director, Career and Placement Services

Dawn Schoeberl

Manager, DSU Bookstore

 

PART 7: FACILITIES AND EQUIPMENT

 

East Hall (EH) is the home of the College of Business and Information Systems. All BIS faculty have offices in EH. Many BIS courses are taught in EH, although due to scheduling constraints some classes are delivered in Kennedy Center and the Technology Classroom Building.   All classrooms have a projector with wireless capabilities. All classrooms have a wireless access point to support connectivity for the faculty and students.

 

The Health Information Management (HIM) courses within the curriculum are taught utilizing distance technology. All of the HIM courses at the 100 and 200 level, with the exception of HIM 130 are taught in classrooms located in the Technology Classroom building that have capabilities for video-conferencing with distant classrooms.  The classes are connected to classrooms at the University Center in Sioux Falls with the same technology available.  The teacher may choose to be present at either location to teach and the students at the remote site will be able to view her and interact with her  synchronously.  These face-to-face classroom sessions are recorded and webcast on the Internet to distance students at other locations after class has ended.  

 

The Health Information Management Programs utilize the 3M Encoder and Grouper software as well as the 3M Health Data Management software.  This software is available on the Internet through a Citrix server which controls access to only students who are authorized, regardless of their location.   A funding request has been made to incorporate the e-HIM Virtual Lab resources beginning in academic year 2007-2008.  AHIMA's e-HIM Virtual Lab collects core HIM technology into one cyberspace lab.  This will provide the school access to a full array of core HIM technologies and an integrated electronic health record.  Some of the applications that are available or will be available include master patient index software, an encoder and abstracting system, and deficiency management software.

 

The basic technology infrastructure on campus is supported through a centralized campus-wide process. Historically, the campus Computing Resources Advisory Committee (CRAC) has been responsible for putting together the recommended list of hardware and software purchases on an annual basis, for presidential approval.  The committee is broad-based with 17 faculty, student, and administrative members.

As the university moves to a completely TabletPC based environment, the traditional desktop labs are being phased out.  There is one desktop lab in East Hall to support specialized software and also to accommodate students who are not participating in the tablet program. There are also some labs dedicated to special class areas.

In FY03, the institution installed a wireless network throughout the campus, in addition to its hard-wired network, and made a substantial investment in Tablet PC computers.  In FY04, the institution implemented a wireless, mobile computing initiative for undergraduate students.  This initiative will put a tablet/notebook wireless computing device in the hands of all full-time campus students. Because this is required addition to the DSU learning environment, it is eligible to be included in the financial aid package and we are able to load the device with software at our institutional rates.

 

In July 2003, the university received a $894,150 grant from the federal government (funded through the U.S. Department of Education’s Fund for the Improvement of Post-Secondary Education).  This grant was used to purchase high-end technology for the newly remodeled Technology Classroom Building.  Those purchases included technology for several state-of-the-art distance-education classrooms, a state-of-the-art multimedia computer lab, a video-conference production studio, an audio production studio, and a security (“hacker’s”) lab that is used to support the MSIA program and the MSIS networking and security specialization and will also support the Electronic Commerce and Computer Security undergraduate program.

 

Since many of the students in the HIM Programs are distance students and located off-campus, the HIM Program has developed the materials for the courses to be available in a format that is accessible electronically, rather than physically. The off-campus students are not required to participate in the mobile computing initiative and may be using desktop computers in their homes, for example.  However, students will be required to have computers available in a monitored situation for the proctored exams in HIM classes and there may be times that computers will be used in classroom lab exercises or demonstrations.  For the on-campus students, they will bring their wireless tablet computers to class, and there are a limited number of laptop or tablet computers available at the E-Education Office or the Resource Room at the University Center in Sioux Falls for loan to students in those locations during the class period.  The E-Education Office does have information at their website regarding basic technology requirements that the students will need to have for their personal computers and specific needs will be outlined in course syllabi for any additional requirements. 

 

PART 8: ASSESSMENT AND STRATEGIC PLANS

 

DSU has a long history of program and student assessment at the undergraduate and graduate level. During Fall 1993, the vice president for academic affairs asked the faculty-based Assessment Coordinating Committee to develop a formal assessment plan for the institution. The faculty committee was responsible for designing the institution’s three-tiered framework for assessment and took specific responsibility for general education assessment. In April 1995, the NCA reviewers expressed their confidence that DSU “… successfully demonstrated through its plan and program a deep commitment to the assessment of students’ academic achievement in a serious and professional manner.” The assessment plan included

·         entry-level assessment to ensure appropriate course placement,

·         general education / proficiency assessment to ensure that basic knowledge and skills were being provided to students and that goals set for the system-wide general education core curriculum were being met

·         major field assessment to ensure that graduates were proficient in their academic discipline.

 

DSU monitors students’ academic progress through the three-tiered assessment program: upon entry into the University, after completion of 32 or 48 credit hours (general education assessment) and during the semester in which they graduate (major-field assessment).

Incoming students are evaluated using ACT or COMPASS scores to place them into the appropriate entry-level courses.  Students’ general education knowledge is evaluated after completion of 32 credit hours for associate degrees or 48 credit hours for baccalaureate degrees.  Classes are cancelled one day each semester, called DSU Assessment Day, to facilitate the testing process.  Students complete proficiency testing in math, reading, English and science reasoning.  In addition, all DSU students complete an online computer exam, the Tek.Xam. This general education / proficiency assessment is completed to ensure that basic knowledge and skills were being provided to students and that goals set for the system-wide general education core curriculum were being met. 

The third component of this assessment program is the major field assessment to ensure that graduates were proficient in their academic discipline. All candidates for graduation complete an assessment activity on DSU Assessment Day.  Major field assessment has been a part of the evaluation activities for several years.  The HIM Programs have developed comprehensive exams for both the HIT and the HIA degrees.  These tests are administered to the students during their final semester on-campus prior to graduation.  The tests are corrected immediately and reviewed with the students on the day of testing.  We have scheduled the tests to be administered in the morning of DSU’s Assessment Day with a review of the exam planned for the afternoon.  In addition to discussing the test questions, general AHIMA certification exam information, test-taking suggestions, and information regarding commercially-available review materials such as books and CDs will be provided.  The HIM Club has offered to host a pizza-lunch for the students in the time between the testing and the review.

DSU continues to integrate the assessment process into the institutional culture. The faculty and administration are committed to the assessment process and to the use of assessment data to effect institutional change. The faculty-based Assessment Coordinating Committee meets regularly to review the general education assessment plan and the major field assessment plans. Each year, the Committee reviews the data associated with the assessment plans (e.g. employer and graduate survey results, major-field assessment test data and the proficiency test scores.)  The Assessment Coordinating Committee meeting minutes are sent via e-mail to all faculty and staff.  In addition, Assessment Updates are posted on the web to provide a brief summary of the assessment activities. Each spring, the Deans prepare a summary of the assessment results from the past year.  

 

The curriculum is reviewed on a regular basis and program modifications are submitted to the University’s Academic Council and Curriculum Committee. Information from graduate and employer surveys and meetings with the advisory board are used to gather input for revising the curriculum as needed to ensure it meets the needs of the marketplace.  In addition, feedback is solicited from the students and site supervisors for each supervised professional practice regarding how well the students were prepared and whether curriculum modifications are suggested.  Students’ scores on the major field assessment exams are used as another means of evaluating the curriculum. 

 

DSU regularly conducts several surveys that provide information for faculty and administrators to use in the evaluation of the effectiveness of the teaching and learning process. The Noel Levitz Student Satisfaction Inventory (SSI), the National Survey of Student Engagement (NSSE) and the Faculty Survey of Student Engagement (FSSE) provide valuable information on student satisfaction with DSU’s programs and services and the level of engagement of students in various areas. A summary of the results of the NSSE/ FSSE is presented to the faculty and staff during orientation in the fall. Each college receives the results of the Student Satisfaction Inventory for students in their majors; this data provides information on satisfaction with academic advising, course scheduling and other areas related to students’ academic success.

 

DSU graduates are surveyed at one and three years following graduation. Employers of DSU graduates are surveyed on an annual basis.  During 2005-2006, ratings from employers of the graduates in health information management programs were very high in several areas. For example, 100% of the employers responding were very satisfied or satisfied with DSU graduates “knowledge of academic area as it relates to his/her position”.

 

Students evaluate the teaching / learning process each semester in each class using the survey instruments for Individual Development and Educational Assessment. 

 

The Health Information Management Programs have established objectives and standards relating to each of the goals for each major and certificate.  Each year data relating to the standards is collected and reported to the accrediting organization for the HIT and HIA programs.  This information, as well as the results for the coding certificate program, is reviewed by the HIM faculty and reported to the HIM Programs Advisory Board, the College Dean, and DSU’s Office of Institutional Effectiveness and Assessment. 

Health Information Technology Program

Goal 1: The Health Information Management Programs will encourage and facilitate a dynamic, positive and effective learning environment for students.

            Objective 1: To prepare graduates with the educational base needed to       demonstrate the entry-level competencies as outlined by AHIMA

Standard 1: 100% of declared HIT majors who are known to be pursuing an HIT career will write the registration exam prior to Dec. 31st following their graduation.

Standard 2: 100% of individuals writing the registration exam within the reporting year will pass the exam.

Standard 3: 80% of graduates responding to a survey 1-year and 3-years post-graduation indicate satisfaction with knowledge of academic area as it relates to their positions

Standard 4: 80% of employers responding to a survey regarding graduates one year post-graduation rate the graduates’ knowledge of academic area as it relates to their positions as good or very good

Standard 5: All HIT domains, subdomains, and tasks will be included in program coursework and will be evaluated at least annually

Standard 6: Curriculum review will be an agenda item for the HIM Programs Advisory Board meetings at least one time per academic year

Standard 7: HIT Program will maintain accreditation through the Commission on Accreditation of Allied Health Programs in cooperation with the American Health Information Management Association

Standard 8: 90% of HIT students will score at 50% or higher on the DSU HIT Assessment Test

Standard 9: DSU examinees will test at or above the national average on 70% of the exam topic areas on the certification exam

Objective 2:

Standard 1: Affiliations and cooperative efforts will be in place to ease transfer of credits.

Standard 2: HIM Program faculty will be involved in recruitment efforts through meeting with prospective students, increased public awareness of program activity, and preparation of recruitment literature/information, etc

Standard 3: The HIM Program faculty will encourage and promote student involvement in the DSU Health Information Management Club

Standard 4: Student enrollment, recruitment and retention will be an agenda item for the HIM Programs Advisory Board meetings at least one time per academic year

Objective 3:

Standard 1: 80% of employers responding to a survey regarding graduates one year post-graduation rate the graduates’ overall computer knowledge as good or very good.

Standard 2: 90% of students satisfactorily complete HIM 287’s IS project according to site supervisors critique

Standard 3: 80% of graduates responding to a survey one year and three years post-graduation indicate satisfaction with overall computer knowledge

Standard 4: 80% of graduates will obtain at least a C in INFS and CSC courses.

Goal 2: The HIM Programs will encourage and facilitate professional development  and scholarship of the faculty and staff.

Objective 1: To enable the faculty and staff to maintain expertise and strengthen leadership role in education of HIM students

Standard 1: The faculty of the HIM Programs will be enrolled in or complete education for advanced degrees.

Standard 2: The faculty will meet AHIMA’s requirements for continuing education for credentialed practitioners

Goal 3: The HIM  Programs  will develop and promote faculty and student relationships with professional organizations and health facilities and agencies         

Objective 1: To promote the student’s sense of commitment to the health information management profession

Standard 1: 80% of graduates responding to a survey three years post-graduation will indicate that their jobs are related to their major field of study

Standard 2: 85% of the HIT graduates registered with the DSU Placement Office will find employment within their field or be accepted into the HIA program within four months of graduation

Standard 3: 100% of HIT graduates will attend at least one SDHIMA professional meeting.

Objective 2: To serve as a resource to regional healthcare facilities or agencies.

Standard 1: The faculty of the Health Information Management Programs will provide answers or referrals to 100% of requests for information from facilities or agencies.

Standard 2: Offers of Health Information Program assistance will be provided through SDHIMA newsletters and /or reports at SDHIMA meetings at least one time each academic year.

Standard 3: At least one facility request to HIM Club for project assistance received each academic year will be accepted.

Objective 3: To be actively involved with professional organizations at committee, board, program or service levels

Standard 1: At least one member of the HIM Program faculty will be a member of professional organization committees or boards or offer program or service assistance to professional organizations each year

Standard 2: In cooperation with the organization DSU will establish and maintain a WWW homepage for the South Dakota Health Information Management Assoc.

Standard 3: DSU faculty, staff, and students will assist SDHIMA with at least one project or one newsletter each year. 

 

Health Information Administration Program

Goals 1: The Health Information Management Programs will encourage and facilitate a dynamic, positive and effective learning environment for students

Objective 1: To prepare graduates with the educational base needed to demonstrate the entry-level competencies as outlined by AHIMA

Standard 1: 100% of declared HIA majors who are known to be pursuing an HIA career will write the registration exam prior to Dec. 31st following their graduation

Standard 2: 100% of individuals writing the registration exam within the reporting year following graduation will pass the exam.

Standard 3: 80% of graduates responding to a survey one year and three years post-graduation indicate satisfaction with knowledge of academic area as it relates to their positions.

Standard 4: 80% of employers responding to a survey regarding graduates one year post-graduation rate the graduates’ knowledge of academic area as it relates to their positions as good or very good

Standard 5: All HIA domains, subdomains, and tasks will be included in program coursework and will be evaluated at least annually

Standard 6: 80% of applicants to the HIA admission process have been accepted into the HIA program per the degree admission procedures

Standards 7: Curriculum review will be an agenda item for the HIM Programs Advisory Board meetings at least one time per academic year

Standards 8: DSU examinees will test at or above the national average in 70% of the exam topic areas on the certification exam

Standard 9: HIA Program will maintain accreditation through the Commission on Accreditation of Allied Health Education Programs in cooperation with the American Health Information Management Association

Standard 10: 90% of HIA students will score at 50% or higher on the DSU HIA Assessment Test

Objective 2: To develop options for increasing the number of qualified applicants to and students in the HIA program

Standard 1: Affiliations and cooperative efforts will be in place to ease transfer of credits.

Standard 2: The HIM Programs will be offering the HIA courses through distance education format utilizing resources of Internet and the WWW.

Standard 3: HIM Program faculty will be involved in recruitment efforts through meeting with prospective students, increased public awareness of program activity, and preparation of recruitment literature/information, etc.

Standard 4: The HIM Program faculty will encourage and promote student involvement in the DSU Health Information Management Club

Standard 5: Student enrollment, recruitment and retention will be an agenda item for the HIM Programs Advisory Board meetings at least one time per academic year

Objective 3: To enhance the skill level of the students in the area of information systems with specific attention to system evaluation, selection, implementation, needs assessments, feasibility, studies, and awareness of changing technology

Standard 1: 80% of employers responding to a survey regarding graduates one year post graduation rate the graduates’ overall computer knowledge as good or very good

Standard 2: 90% of students satisfactorily complete HIM 287’s IS project according to site supervisors critique

Standard 3: 80% of graduates responding to a survey one year and three years post-graduation indicate satisfaction with overall computer knowledge

Standard 4: 80% of graduates will obtain at least a C in INFS and CSC courses.

Goal 2: The Health Information Management Programs will encourage and facilitate profess-ional development and scholarship of the faculty & staff.

Objective 1: To enable the faculty and staff to maintain expertise and strengthen leadership role in education of HIM students

Standard 1: The faculty of the HIM Programs will be enrolled in or complete education for advanced degrees

Standard 2: The faculty will meet AHIMA’s requirements for continuing education for credentialed practitioners

Goal 3: The Health Information Management Programs will develop and promote faculty and student relationships with professional organizations and health facilities and agencies.

Objective 1: To promote the student’s sense of commitment to the health information management profession

Standard 1: 80% of graduates responding to a survey three years post-graduation will indicate that their jobs are related to their major field of study

Standard 2: 85% of the HIA graduates registered with the DSU Placement Office will find employment within their field within four months of graduation

Standard 3: 100% of HIA graduates will attend at least 2 SDHIMA professional meetings.

Objective 2: To serve as a resource to regional healthcare facilities or agencies.

Standard 1: The faculty of the Health Information Management Programs will provide answers or referrals to 100% of requests for information from facilities or agencies.

Standard 2: Offers of Health Information Management Program assistance will be provided through SDHIMA newsletters and/or reports at SDHIMA meetings at least one time each academic year.

Standard 3: At least one facility request to HIM Club for project assistance received each academic year will be accepted

Objective 3:

Standard 1: At least one member of the HIM Program faculty will be a member of professional organization committees or boards or offer program or service assistance to professional organizations each year

Standard 2: In cooperation with the organization DSU will establish and maintain a WWW homepage for the South Dakota Health Information Management Association

Standard 3: DSU faculty, staff, and students will assist SDHIMA with at least one project or newsletter each year.

 

Healthcare Coding Certificate  Program

Goal 1: The Health Information Management Programs will encourage and facilitate a dynamic, positive and effective learning environment for students

Objective 1: To prepare graduates with the educational base needed to demonstrate the entry-level competencies as outlined by AHIMA

Standard 1: 80% of Healthcare Certificate graduates (does not include double majors) responding to a survey 1-year and 3-years post-graduation indicate satisfaction with knowledge of academic area as it relates to their position

Standard 2: 80% of employers responding to a survey regarding graduates one year post-graduation rate the graduates’ knowledge of academic area as it relates to their positions as good or very good

Standard 3: Healthcare Coding Certificate Program will maintain approval through the American Health Information Management Association

Standard 4: All coding certificate domains and tasks will be included in program coursework and will be evaluated at least annually

Standard 5: Curriculum review will be an agenda item for the HIM Programs Advisory Board meetings at least one time per academic year

Standard 6: 100% of students will perform satisfactorily during HIM 291 Independent Study: Healthcare Coding Experience

Standard 7: 90% of Healthcare Coding Certificate students will score at 50% or higher on the DSU Healthcare Coding Certificate Assessment Test

Objective 2: To develop options for increasing the number of qualified applicants to and students in the coding certificate program

Standard 1: HIM Program faculty will be involved in recruitment efforts through meeting with prospective students, increased public awareness of program activity, and preparation of recruitment literature/information, etc.

Standard 2: The HIM Program faculty will encourage and promote student involvement in the DSU Health Information Management Club

Standard 3: Student enrollment, recruitment and retention will be an agenda item for the HIM Programs Advisory Board meetings at least one time per academic year

Goal 2: The HIM Programs will encourage and facilitate professional development  and scholarship of the faculty and staff.

Objective 1: To enable the faculty and staff to maintain expertise and strengthen leadership role in education of HIM students

Standard 1: The faculty of the HIM Programs will be enrolled in or complete education for advanced degrees

Standard 2: The faculty will meet AHIMA’s requirements for continuing education for credentialed practitioners

Goal 3: The HIM  Programs  will develop and promote faculty and student relationships with professional organizations and health facilities and agencies         

Objective 1: To promote the student’s sense of commitment to the health information management profession

Standard 1: 80% of Healthcare Coding Certifcate graduates(does not include double majors) responding to a survey three years post-graduation will indicate that their jobs are related to their major field of study

Standard 2: 85% of the Healthcare Coding Certificate graduates (does not include double majors) registered with the DSU Placement Office will find employment within their field or be pursuing the HIT or HIA program within four months of graduation

Standard 3: 50% of coding certificate students will be AHIMA members

Objective 2: To serve as a resource to regional healthcare facilities or agencies

Standard 1: Offers of Health Information Program assistance will be provided through SDHIMA newsletters and /or reports at SDHIMA meetings at least one time each academic year

Standard 2: At least one facility request to HIM Club for project assistance received each academic year will be accepted.

Objective 3: To be actively involved with professional organizations at committee, board, program or service levels

Standard 1: At least one member of the HIM Program faculty will be a member of professional organization committees or boards or offer program or service assistance to professional organizations each year

Standard 2: In cooperation with the organization DSU will establish and maintain a WWW homepage for the South Dakota Health Information Management Assoc.

Standard 3: DSU faculty, staff, and students will assist SDHIMA with at least one project or one newsletter each year.

Additional specified outcomes data, such as enrollment, graduation, and attrition data, results of graduate and employer surveys, and results of national certification exams are also reported on an annual basis to the accrediting organization for the HIT and HIA programs.  Again, this information is reviewed by the HIM faculty and HIM Programs Advisory Board.

 

Strategic Plan of Dakota State University

 

Beginning in 2002, campus-wide discussions led to a strategic plan which would direct funding and planning activity for the future. In the process of planning, the DSU community agreed on six issues to be addressed in the 5-year strategic plan. These include:  Retention, Recruitment, Technology/Facilities Infrastructure, Academic Programs, Campus Management, and Resources.  In the planning process, the committee critically assessed the external environment, surveyed strengths and challenges and reviewed the campus mission statement.  Strategic issues were identified, outcomes established, goals set and action plans devised.

Strategic Issue 1:  Retention

·         DSU will enrich the undergraduate experience and build the graduate experience

Strategic Issue 2:  Recruitment

·         DSU will increase enrollment through more focused recruitment strategies

Strategic Issue 3:  Technology/Facilities Infrastructure

·         DSU will continually enhance its technology and facilities infrastructure

Strategic Issue 4:  Academic Programs

·         DSU will sustain and enhance the quality of its academic programs

Strategic Issue 5:  Campus Management

·         DSU will manage its resources with optimum efficiency and open communication

Strategic Issue 6:  Increase Resources

·         DSU will expand its revenues from grants, contracts and private donations as a mechanism for supplementing the institution’s overall budget

 

Activities and projects within the HIM Programs support these strategic initiatives, and below is a list showing examples for the current academic year.

  1. Retention
    1. Online orientation to WebAdvisor, WebCT, WebMail
    2. Advising tools for faculty (GE policy, substitutions)
  2. Recruitment
    1. Advertisement in Advance
    2. Advertisement for counselors
    3. Email to accredited HIM programs
    4. Participate in University of Nebraska at Kearney Health Career Fair
  3. Technology/Facilities Infrastructure
    1. Explore additional software (APC’s, billing, e-HIM Virtual Lab)
  4. Academic Programs
    1. Modifications to coding curriculum
    2. Curriculum guide tools for faculty (model curriculum, academic domains, testing domains)
    3. New Site for Sioux Falls – BS and certificate
  5. Campus Management
    1. External Review
  6. Resources, Scholarships, and Research
    1. SDEHRA Project

 

The current Strategic Plan expires in 2007.  Preliminary conversations about the next strategic plan started in Summer 2006 when the University’s Planning Council participated in a two-day retreat facilitated by an external consultant. The President appointed a Strategic Planning Committee with representatives from faculty, alumni, students, staff, community and administration.

 

The planning process is intended to ensure alignment between the new Strategic Plan and the University’s ongoing quality improvement efforts.  To start the review process, the Institutional Effectiveness Committee will facilitate presentations that focus on the outcomes of the 2002-2007 Strategic Plan.   During the academic year, the Strategic Planning Committee will hold conversations with all campus constituencies, review data and literature and circulate several iterations of the plan.  The Strategic Planning Committee meeting minutes will be distributed to the entire campus via email. The University will involve all constituents by conducting a SWOT analysis and publishing the results. The SWOT report will serve as a stimulus to campus discussion through focus groups, presentations and small group conversations. The Strategic Planning Committee will use data from IEC presentations, results of the SWOT analysis and a review of the historical data to formulate the new Strategic Plan for campus consideration and acceptance.  The final plan will be presented to the campus during the August 2007 faculty / staff orientation. The Institutional Effectiveness Committee will begin  operationalizing” the plan during campus meetings in the early fall with a completion date of December 2007. 

 

 

 

 

 

 

 



[1] Expect increased adoption rates of certain types of EHRs, EMRs; Timothy G Roche; Managed Healthcare Executive; Apr 2006; 16, 4; ABI/INFORM Global pg. 58

[2] The State of the Electronic Health Record in 2005; David Ollier Weber; Physician Executive; Jul/Aug 2005; 31, 4; ABI/INFORM Global pg. 6

[3] AHIMA Workgroup on Electronic Health Records Management. "The Strategic Importance of Electronic Health Records Management. Appendix A: Issues in Electronic Health Records Management" Journal of AHIMA 75, no.9 (October 2004): web extra.

[4] http://stats.bls.gov/oco/ocos103.htm

[5] http://stats.bls.gov/oco/ocos014.htm

[6] Wilson, E.V. and N.K. Lankton (2004). Interdisciplinary research and publication opportunities in information systems and healthcare.  Communications of the Association for Information Systems, 14, p. 332-343.

[8]  http://www.sdjobs.org/sdhott/trendssheet%202006.pdf